Background
The client’s legacy ELN remained central to research documentation, but it had become difficult to extend. New R&D workflows required structured data capture, smoother experiment tracking, and stronger integration with laboratory systems.
Scientists had adapted by working around the system. Experiment details, supporting calculations, instrument outputs, and interim notes often moved into Excel files or local documents before being entered into the ELN later. This created duplicate work and reduced consistency across research teams.
The company also wanted to prepare for AI-assisted R&D workflows. The legacy architecture could not support that direction because experiment data was not structured or connected well enough for automation, analytics, or AI-based assistance.
Approach to solution
Computools began by assessing the legacy ELN architecture, current research workflows, reusable system components, and integration requirements.
The modernization strategy preserved critical functionality and rebuilt the core platform around modular workflows, structured data capture, and scalable integration patterns.
The new interface reflected how scientists record, update, and review experiments in daily laboratory work. Configurable experiment structures, cleaner navigation, and guided data entry reduced the need for parallel documentation outside the ELN.
A structured data layer prepared experiment records, metadata, observations, and results for future experiment assistance, automated data structuring, and decision support.
Computools role
Computools acted as the end-to-end delivery partner and was responsible for:
- analyzing the legacy ELN architecture and reusable components;
- mapping research workflows and experiment documentation patterns;
- defining the modular ELN architecture;
- redesigning the researcher user experience;
- developing structured experiment tracking and data-capture workflows;
- designing integration capabilities for LIMS, analytical instruments, and external sources;
- building the AI-ready research data layer;
- supporting testing, rollout, and post-launch optimization.
The team worked with R&D, laboratory operations, IT, and digital transformation stakeholders to align the platform with research workflows, system constraints, and future automation goals.
Key decisions and outcomes
The main architectural decision was to rebuild the ELN core while preserving the legacy components that still supported validated research operations. The new architecture gave the client more flexibility for integrations, workflow changes, and future AI-driven use cases.
User experience was treated as an adoption driver. Scientists needed faster experiment setup, clearer documentation flows, and fewer reasons to move work into spreadsheets or local notes.
LabFlow Reforge increased researcher adoption and daily system usage by 2.5x while reducing manual data handling outside the ELN by 60%. The platform also enabled integration with more than five core lab systems and created the technical base for future AI-enabled research workflows.