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With Computools, innovation comes as standard. Clients trust us for our clarity, structure, high performance and focus on the results.
The future is under control. We are a company of visionaries, people who deliver unique solutions that create tangible, long-lasting impact.
We are digital humanists at heart. Our platforms, applications and solutions have an overarching purpose: to enable our clients to take good care of their clients. Human-centered approach is at the heart of everything we do.
Co-Founder and Chief Executive Officer
Responsible for the company's operational development, global strategy, and overall direction and growth
Co-Founder and Chief Operating Officer
Establishes effective operations and manages sustainable initiatives and business optimization
Co-Founder and Chief Delivery Officer
Responsible for clients’ digital transformation strategies and software delivery
Co-Founder and Chief Financial Officer
Responsible for financial planning, budgeting, and finance operations, including risk management and forecasting
year of founding
team members
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The brand was founded in 2000 by Roger Marion, Canadian network technologies and software specialist in Montreal. At that time, the company collaborated with outstanding brands such as BMC Software and Lavalys as a product development partner.
Initially, the Computools focused on developing products, encompassing both hardware and software aspects. However, with changing trends in technology and market dynamics, the Computools brand was reoriented. We decided to become a service company with a deep understanding of the hardware, which remains a unique competitive advantage till now. We continuously nurture deep programming knowledge and a profound understanding of what happens “under the hood” of technical solutions.
Our early partnership with BMC Software and Lavalys exposed us early on to international markets and global innovation, setting the foundation of professionalism and customer care that define the company today and influence future strategy.
Today's Computools, as Software Development Company, was started in 2013 by Sergii Tymchuk, Grigoriy Shadara, Oleg Svet and Viktoria Stepanova in Ukraine, Zaporizhzhya.
In our early years, we worked with startups from the USA, UK, and Canada. This is how we met Roger Marion, who later became our first advisor and then transferred the rights to the Computools brand.
In 2014, we experienced substantial growth and launched key software development projects. By the end of 2015, the company's workforce had increased by 49%.
In 2015, we opened offices in the USA (New York) and UK (London) to be closer to our clients and moved HQ to New York.
In 2016, we made significant growth in its team and branches. This year was crucial for expanding the range of services, working with like minded startups, and developing projects based on the Internet of Things. We started working with industries like Healthcare, Finance, and Media, expanding its expertise in these areas. Our team expanded more than twice, by 135%.
In 2017, we began to work not only with startups, but also with businesses, including large enterprises. We successfully completed major projects, like a proactive cartridge refilling solution for Epson, digital transformation of a major Caribbean Bank together with IBM, created a virtual fitting app for Dior and transformed flight documentation management for Bombardier. The number of our projects increased tenfold compared to the previous year.
We opened in Tel Aviv (Israel), Lodz (Poland), Kyiv and Dnipro (Ukraine).
In 2018, we accomplished key milestones in business, completing complex projects like Keller Covered, delivering interactive and intuitive insurance purchasing tools for real estate. We added large global brands to the customer list. We opened offices in Norway (Oslo) and Sweden (Stockholm). We again increased the number of active projects, leading to an expanded team. This year was marked by a significant increase in the number of vacancies in our company, with the quantity of employees growing by 152%.
2019 was a year of expansion and recognition for Computools. We achieved high rankings in various lists, including Top Software Developers, Web Development Companies, Mobile App Development Companies, and more. We acquired CMS Games LLC, and by the end of the year, the number of employees increased by 24%.
By 2020, we opened offices in Warsaw (Poland).
In 2020, Computools was recognised as one of the top companies in the global outsourcing industry in "The 2020 Global Outsourcing 100" by IAOP. This award marked our contribution to technological innovation at WorldTicket, Homesearch, Metrycom, British Council and BuzzFeed among others.
The same year, we faced a significant challenge due to the COVID-19 pandemic. In March and April 2020, it lost approximately 60% of its turnover. However, even in these difficult times, we supported our colleagues. Within 3-4 months, we managed to recover part of the lost turnover, and we returned to pre-crisis levels by February 2021.
In 2021, we opened offices in Brussels (Belgium) and Berlin (Germany).
The same year, we were certified according to the international quality management standard ISO 9001:2015 and ISO 27001.
In 2022, we relocated most of our Ukrainian employees from Ukraine to our Polish offices and established new branches in Poland, including Wroclaw. Our company's workforce expanded by another 45%. We opened up offices in Japan (Nagoya) and Austria (Linz).
Additionally, we made it to the 2022 Global Outsourcing 100 list, compiled by IAOP, underscoring our high standards and ability to provide reliable solutions to our clients. In 2023, we were again honored with this award, confirming our position as a leading outsourcing provider.
In 2023 Computools is confidently looking into the future, having improved our services portfolio. We continue to remain at the forefront of technological achievements by adopting new technologies and introducing them into the client innovation programs.
| Before you get in touch we wanted to let you know | Once you reached out to discuss your requirements | Before we start cooperation with you | While we are working with you | Before we release the deliverables | After we finished the agreed engagement |
|---|---|---|---|---|---|
| We work tirelessly on researching latest trends and technologies per guidance by Gartner, Microsoft, Google and other global businesses | We review the online presence of your business to prepare for the initial conversation | We double check the understanding of your requirements with key people in your team | We maintain the highest level of professional conduct | We thoroughly test the product according to industry best practices | We remain committed to our support or warranty obligations, you can count on a quick and meaningful response from our team |
| We continuously train our engineers, analysts, designers and project managers on best practices and technical innovation | We are ready to present the case studies and technical expertise relevant to your request | We discuss with you pros and cons of the proposed ways of moving forward | We are responsive, communicative, and proactive | We incorporate the feedback from product managers, user acceptance team or focus groups into the solution | We come up with a proposal for future technological innovation, if this is of interest to you |
| You can benefit from knowledge sharing and project expertise accumulated in our centres of excellence | We come to the first call ready to discuss your requirements and expectations in detail | We make clear key assumptions, dependencies, potential risks and mitigation strategies | We are focused on how to get things done | We ensure the security of the code and its transfer | We ask for a detailed feedback session so we can improve our services |
| Our typical first project with a client takes 3 to 9 months to complete and 85% of the clients work with us beyond the initial project | We bring the experts with relevant technology or industry experience so you have maximum value from the first contact with us | We negotiate the legal and commercial agreements in good faith so you are comfortable they reflect the specific arrangements important to your business | We embrace the change, and are ready to work together with you to factor the new information into the delivery plans | We proactively discuss the support requirements with you, if applicable | We will ask for a reference letter or a testimonial |
The Computools team was very rapidely operational despite the complexity of the situation and the need for the team to adapt to our development methodologies. The Computools team could also work very remotely with very good inter-communication with the SBFinance team ensuring good efficiency despite off-shoring.
Computools are experts and act professionally, with lots of guidance on technical recommendations and with easy to understand explanations of what the technical choices mean and why one can be a better website than another. As a result, the development was completed on time and exceeded our expectations. The feedback from our customers was very positive and compared to our previous results we doubled our turnover.
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SoDA, short for the Software Development Association Poland, is dedicated to the Polish IT industry. Founded in 2018, SoDA was established by visionary creators to unite and advance the software sector in Poland.
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The IT Ukraine Association was founded in 2004 by leading IT-companies of Ukraine. During the years of active work, the Association has become the largest community of service IT-companies in Ukraine and unites more than 50 leading Software Development companies. The mission of the Association is to provide favorable conditions for the sustainable development of the IT-sphere in the country. Among the goals of the association are protecting the interests of the IT-industry, providing help in the development of technology education and human capital, promoting the industry in Ukraine and abroad and supporting business by establishing new contacts. The IT Ukraine Association is also a representative of the member-companies in international industry associations and organizations.
Diia.City is a unique legal and tax regime for IT companies in Ukraine. It offers a reduced tax burden and a flexible hiring model. Diia.City allows to sign gig contracts with employees, which simplifies the process of personnel management and provides freelancers with social guarantees. The portal is governed by English law, which simplifies doing business with foreign partners and creates an environment for co-operation with global IT industry leaders.
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Computools was selected through an RFP process. They were shortlisted and selected from between 5 other suppliers. Computools has worked thoroughly and timely to solve all security issues and launch as agreed. Their expertise is impressive.