FASTER BOOKING & CHECK-IN PROCESSES
Achieved through custom booking engines, PMS integration, and automated front desk solutions.
REDUCTION IN OPERATIONAL COSTS
Enabled by workflow automation for reservations, housekeeping, and guest services.
EXPERTS ON BOARD
100% of our hospitality clients partner with us long-term to deliver exceptional guest experiences.
TRAVEL AND HOSPITALITY SOFTWARE PROJECTS DELIVERED GLOBALLY
Custom software powering digital transformation for hotels, resorts, and travel platforms worldwide.
In 90 days, Computools unifies data from priority hotel systems in a single trusted layer, helping leadership identify revenue leakage, cost overruns, and operational risks before they affect performance. Impact is validated against agreed KPIs before the solution scales, without replacing core platforms or disrupting operations.
In 90 days, Computools automates priority hotel workflows and aligns staffing with demand, giving managers live control over workloads, response times, and productivity. Hotels handle higher occupancy without proportional headcount growth, with impact measured against agreed labor and service KPIs.
In 120 days, Computools integrates booking, CRM, loyalty, website, and campaign data into a single guest revenue engine that increases direct and repeat bookings, helps hotels retain more revenue from existing guests, and reduces avoidable OTA commissions. Impact is validated against agreed KPIs before scaling, without replacing the existing booking platform.
In 120 days, Computools turns fragmented data from PMS, RMS, booking, channel, market, event, and competitor data into timely pricing and demand signals. Revenue teams can capture more revenue from existing demand, improve forecast accuracy, and protect ADR and RevPAR without replacing the current RMS or adding manual reporting work.
Within 90–180 days, Computools modernizes the technology foundations that slow integrations and new service launches, without disrupting hotel operations or replacing the entire platform. Hotels reduce maintenance costs and operational risk while gaining a scalable foundation for future digital initiatives.
Computools develops custom travel booking software solutions with real-time hotel, flight, car rental, and tour reservations. Our platforms support OTA integrations, multi-currency payments, and secure online booking experiences.
We deliver scalable hotel management systems including Property Management Systems (PMS), Central Reservation Systems (CRS), and hotel operations software. These platforms manage front desk operations, guest services, housekeeping, and billing in one interface.
Computools creates feature-rich travel mobile applications for itinerary planning, instant booking, in-app payments, loyalty program access, and real-time location-based services.
We develop flexible payment management systems for the travel and hospitality industry that support multi-currency billing, digital wallets, refund automation, and integration with major payment gateways.
Computools designs tailored CRM software for hotels and travel companies to manage guest data, booking history, communications, loyalty rewards, and personalized marketing campaigns.
We build advanced customer loyalty and engagement platforms that increase guest retention through rewards programs, personalized offers, referral systems, and omnichannel engagement tools.
A hotel chain in Austria relied on OTA platforms for 70–80% of reservations, with 15–25% commission fees eating into margins. Direct bookings were just 10%. Computools introduced Radesso Prime, a web booking platform that boosted conversion, supported direct incentives, and improved repeat communication. In six months, direct bookings increased to 55%, creating a more balanced, sustainable distribution.
Our client, Tap App, wanted to create a cross-platform app to simplify restaurant ordering. Due to investor pressure, development and launch time were limited, and our team used best practices and technology to solve this problem. We developed the platform using React Native for mobile apps, PHP for server-side scripting and PostgreSQL for the database, implementing a microservice architecture to improve scalability and reliability. The solution proposed by our team increased user engagement and significantly automated business processes.
Since Computools strictly adheres to NDAs with its clients, additional case studies are not publicly available.
Please fill out the contact form, and our experts will respond to your inquiries.
Artem leads digital initiatives in Travel, Hospitality, and Retail, aligning innovative technology with business strategy. He oversees strategy localization to tackle regional business challenges, ensuring all transformation efforts are targeted and effective.
Artem Babura
VP of Customer Success in Travel, Hospitality, and Retail
Oleg specializes in marine logistics, air cargo ecosystems, and the travel industry helping global air cargo companies, port authorities, and hospitality providers modernize operations through strategic digital innovation.
Oleg Balliiet
VP of Customer Success in Logistics and Travel & Hospitality
For over a decade, Oleg has successfully led our delivery department, ensuring every software solution not only aligns with clients’ strategic goals but also unlocks new growth opportunities and long-term value.
Oleg Svet
Chief Delivery Officer
Computools offers in-depth IT consulting for the travel and hospitality industry, helping businesses define technology priorities, eliminate inefficiencies, and align IT investments with strategic goals. With deep industry knowledge and technical expertise, we support intelligent resource planning, improve system interoperability, and enable faster adaptation to shifting customer expectations and market trends.
Computools delivers travel and hospitality software engineering services that help businesses increase direct bookings, optimize property operations, and personalize the guest journey. Our custom solutions—ranging from reservation systems to mobile check-in apps and loyalty platforms—cut staffing costs, improve repeat booking rates, and shorten time-to-revenue in today’s digital-first tourism market.
Hire dedicated development teams from Computools to close IT skill gaps and accelerate digital growth in your travel and hospitality business. Our developers bring deep travel tech expertise and integrate seamlessly with your team to eliminate development bottlenecks and accelerate your digital roadmap.
We optimize customer journeys to increase engagement, loyalty, and revenue through expert customer experience strategy and data-driven design.
Our automation solutions eliminate manual inefficiencies, optimize resource use, and reduce errors—driving faster, smarter business operations.
We modernize legacy systems to boost performance, security, and flexibility—helping businesses reduce technical debt and seize new growth opportunities.
“The team we collaborated with exhibited exceptional efficiency, innovative thinking, and unwavering dedication.”
“I appreciated their accountability.”
“They proactively solve problems and make smart UX decisions that improve customer engagement.”
“The team was very friendly and had the highest level of competence, engagement, and project management.”
“Computools has delivered a functional solution that helped us increase revenue fivefold, reduce costs, and boost productivity. The team efficiently manages tasks in Jira and keeps us updated through weekly calls. Their productive approach and strong work ethic truly stand out.”
“Computools’ technical knowledge is impressive.They delivered the product on time, within the agreed budget, and fully aligned with our requirements.”
“Thanks to the new solution, we’ve significantly reduced manual marketing workflows. Computools manages the project effectively, using Scrum methodology to execute tasks efficiently. Their problem-solving skills and ability to anticipate challenges set them apart from other providers.”
“Computools has successfully delivered everything as planned, adding value to the app. The team is highly approachable, tracks progress, and provides real-time updates via Slack. They maintain smooth communication through email and messaging apps, regardless of time zones.”
“Thanks to Computools, the client saw a 35% increase in daily active users and a 25% rise in user retention rates. The Android app also saw a 20% reduction in load times. User feedback indicated high user satisfaction; the feedback highlighted the product’s enhanced navigation and content linkage.”
“They are some of the best software developers I ever had the privilege to work with. Among other skills, their project scope and time estimation are very good and when wrong will work around the clock to make the date especially if it has business consequences. Not only are they amazing software developers, but they are also great people to work with. I am in awe seeing their devotion.”
“Their team has given us strong learning opportunities, and their developers are accommodating and collaborative.”
“They are very accommodating. They have very talented people. I’ve worked with hundreds of overseas developers and it’s not normal to have such excellent overseas developers. I don’t have to babysit Computools. They speak great English. They’ve also really helped with making suggestions on how to improve the product.
When we first launched our product at the beginning of the year, we were at 30,000 users a month and now we’re at 70,000. The bump in users is a result of the increased option rate and the new toys that Computoolls have built for me.”
“They have a very positive attitude, which I enjoy a lot, and their technical skills are impressive. During this project, I got acquainted with their VP in charge of technical development, and he’s very impressive. Technologically, they are on the cutting edge of what they do. They use a lot of interesting technologies, which is good.”
Chief Delivery Officer
We offer development of comprehensive custom HoReCa software solutions including hotel management systems, restaurant POS, booking software, ERP software, and food delivery apps, designed to increase guest satisfaction, and support sustainable business expansion. Backed by deep hospitality industry expertise, our solutions ensure smooth integration, and long-term business value.
Computools develops heritage tourism software solutions for museums, cultural sites, heritage organizations, and tourism authorities, including digital visitor engagement platforms, guided tour apps, cultural asset management systems, and multilingual booking tools. Our solutions are built to preserve cultural value, elevate visitor experiences, and transform heritage site operations through lasting digital innovation.
We deliver custom land-based casino software for casino operators, casino resorts, and hotel and casino complexes, turning disconnected floor and back-office processes into one reliable operational ecosystem. We engineer secure on-premise solutions from casino management systems to land-based casino payment software, covering player tracking, loyalty, cage workflows, reporting, compliance, and real-time analytics, so venues can strengthen control, and respond faster to every shift on the floor.
Computools develops custom travel and hospitality software for hotels, resorts, travel agencies, OTAs, and tourism businesses. Our expertise includes booking engines, Property Management Systems (PMS), CRM platforms, guest engagement applications, mobile travel apps, channel management, housekeeping automation, maintenance management, restaurant ordering, revenue management, and integrations with GDS, OTAs, payment gateways, and existing enterprise systems. Every solution is designed around your business model rather than forcing your operations into off-the-shelf software.
Computools builds hospitality platforms that reduce guest friction at every stage of the customer journey. Features such as mobile check-in, digital room keys, AI-powered guest assistance, personalized offers, automated service requests, and real-time communication help increase guest satisfaction while reducing workload for hotel staff.
Yes. Computools integrates travel platforms with Global Distribution Systems (GDS), Online Travel Agencies (OTAs), payment gateways, CRM systems, ERP platforms, loyalty programs, and third-party APIs. This enables real-time availability, synchronized pricing, automated reservations, and a consistent customer experience across every booking channel.
Security is built into every stage of development. Computools implements encrypted data transmission, PCI DSS compliant payment processing, secure authentication, role-based access control, API security, audit logging, and cloud security best practices to protect guest information, financial transactions, and business operations.
Instead of replacing your operations, we remove unnecessary manual work, connect fragmented systems, and automate repetitive processes so your team can serve more guests with the same resources.
Most travel software projects are delivered within 4–9 months, depending on business complexity, integrations, compliance requirements, and product scope. MVPs can often be launched significantly faster, allowing businesses to validate ideas, automate critical workflows, and begin generating measurable operational improvements before full platform rollout.
Computools | 341 Raven Cir, Camden Wyoming, Delaware 19934, US
