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Due to platform and product engineering, a Caribbean bank expanded into the younger demographic group and increased its market share by 12% in the 18-to-30-year-old segment. It managed transaction validation while abroad, parental control and approvals, limits, and temporary blocks. For our client, we provided competency development services, like microservice-based integration with Visa card processing facilities and a revamped user experience for web and mobile banking.
Epson partnered with Computools to develop Readylnk, an innovative solution that leverages modernisation and IT automation to transform customer experience and generate a steady revenue stream. Readylnk automatically monitors ink levels in printers and notifies the customer when it is time to place an order. The system provides an end-to-end interface for ordering cartridges, organising delivery and processing payments.
As part of its Digital Transformation and Information Technology Automation initiatives, Bombardier, along with other smaller manufacturers, operating in the aviation industry, benefited from an enhanced document version control system, built around distributed architecture concepts in line with stringent security requirements. The system provides detailed aircraft maintenance instructions to aircraft technicians in seconds, eliminating the need to contact technical support or search for a specific version of a document. The solution reduced the interaction time between pilots and technical staff and saved back-and-forth communication requesting correct versions of operational manuals.
Our client, the British Council, needed to update its web portal to effectively promote English language tests. We solved the problem by offering a digital transformation of the portal, including user experience strategy and design, content optimization, and analytics implementation. The project involved user research, user experience and service design, portal development, website hosting setup, analytics integration, and full project lifecycle management.
We helped a Western-European rail operator develop a system for intelligent real-time positioning of cargo fleets, providing information on important safety parameters such as volume, pressure and temperature. By harnessing the power of IoT technology, the system generates instant alerts if measured parameters deviate from the set norms, reducing manual checking of the fleet status. The system utilises the MQTT protocol, ensuring reliable data transmission and state-of-the-art security in information exchange.
Our client, a leading global sustainable energy supplier, has harnessed the power of IoT-driven drone analytics to revolutionise turbine maintenance. Adopting a data-driven approach has significantly enhanced turbine performance while minimising downtime. The solution allowed the client to reduce operational costs and save time with fewer personnel involved. Safety has been enhanced by taking high-altitude tasks to a minimum. We established endpoints for JSON-formatted Comprehensive Inspection Reports (CIRs) and PDF-formatted Basic Inspection Reports (BIRs), integrating them into a unified database for a holistic view of turbine health.
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Computools was selected through an RFP process. They were shortlisted and selected from between 5 other suppliers. Computools has worked thoroughly and timely to solve all security issues and launch as agreed. Their expertise is impressive.
Mona Madbouly
Global Web Officer at British Council
INDUSTRY: Education ServicesLOCATION: United Kingdom
The Computools team was very rapidely operational despite the complexity of the situation and the need for the team to adapt to our development methodologies. The Computools team could also work very remotely with very good inter-communication with the SBFinance team ensuring good efficiency despite off-shoring.
Olivier Gazon
Managing Partner at Sustainable Base Finance
INDUSTRY: BanksLOCATION: Belgium
Computools are experts and act professionally, with lots of guidance on technical recommendations and with easy to understand explanations of what the technical choices mean and why one can be a better website than another. As a result, the development was completed on time and exceeded our expectations. The feedback from our customers was very positive and compared to our previous results we doubled our turnover.
Elie Manoukain
PM at Västerort/norrorts Trafikskola AB
INDUSTRY: Ground TransportationLOCATION: Sweden
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“Throughout our partnership, Computools demonstrated exceptional professionalism and expertise, which significantly contributed to the seamless integration of our services and operations. The collaboration with Computools was marked by a proactive approach to problem-solving and an unwavering dedication to meeting deadlines, which is crucial in our line of work where timing is often critical. Their ability to understand and align with our objectives has made them a valuable partner in our ongoing quest to provide top-notch on-demand manufacturing solutions.”
Dr. Arsalan Sami
Managing Director at Sinterex 3D Printing Manufacturing LLC
“Computools was selected through an RFP process. They were shortlisted and selected from between 5 other suppliers. Computools has worked thoroughly and timely to solve all security issues and launch as agreed. Their expertise is impressive.”
“There was a clear line of communication and changes were always handled promptly. In a few months we were able to transform a Magento based, resource-hungry beast into a modern platform with tailor-fit API and were able to redesign the Angular 8 based front-end.”
“The Computools team was very rapidely operational despite the complexity of the situation and the need for the team to adapt to our development methodologies. The Computools team could also work very remotely with very good inter-communication with the SBFinance team ensuring good efficiency despite off-shoring.”
“We’re satisfied with the quality of work Computools deliver. They listen and try to understand our needs instead of finding new ways to charge us. We appreciate their transparent work structure. They kept us up-to-date regarding their progress throughout the entire development cycle. Knowing the system’s status throughout the coding process put my mind at ease.”
Brian Hunt
CTO at Pich LLC
Industry: Ground Transportation
Location: USA
Year: 2018
Alex Pelligrini
Partner at Scalar Solutions
Industry: Software
Location: USA
Year: 2020
“The application perfectly meets the large-scale demands of the project, with the team creating an effective solution that works well and provides the required level of control. They were communicative, responsive, and proactive throughout the project, demonstrating their experience at all times.”
Daniel Beasley
CTO at Healthi
Industry: Health Care Providers and Services
Location: USA
Year: 2019
“Computools has been responsible for creating a novel database and front-end solution, incorporating both the development portal for digital standards and a modern shop for the sale of these standards. Throughout the course of the project, we have been consistently impressed by the professionalism exhibited by the Computools team, as well as their detailed understanding of our client’s processes. Their expertise, commitment to our objectives, and consistent delivery of high-quality work are notable aspects of their service.”
“Computools are experts and act professionally, with lots of guidance on technical recommendations and with easy to understand explanations of what the technical choices mean and why one can be a better website than another. As a result, the development was completed on time and exceeded our expectations. The feedback from our customers was very positive and compared to our previous results we doubled our turnover.”
“They are some of the best software developers I ever had the privilege to work with. Among other skills, their project scope and time estimation are very good and when wrong will work around the clock to make the date especially if it has business consequences. Not only are they amazing software developers, but they are also great people to work with. I am in awe seeing their devotion.”
“We obtained a great system which helped us control documentation through workflows, generate reports on quality and effectiveness, track measures for improvement and provided full transparency of overall processes. So, in comparison with our previous results we simplified our work and doubled our profits. They've been able to accomplish all the requirements without exception. Computools experts know technology and, most importantly, they care about the projects personally and they're just really enjoyable and easy to work with.”
“Thanks to Computools` business analysts we pointed out the optimal list of functionality that included full sales cycle management, automation of necessary documents, tracking, inventory management, client base management, and analytical tools for better transparency. The most impressive thing about Computools is approach and communication. It was our first time working with the software development company and they did their best to outline the foremost objectives of the project, risks, and optimal deadlines.”
“We worked with Computools for the first time and they made a good impression. Most impressive was the fact that they were actively trying to solve arising issues within the shortest time possible. You didn’t need to wait for their response or propositions. I have had such unpleasant experiences before with other companies, so to me it was an important factor. This ERP platform has really helped us to organise our work. It assists in making better decisions and frees up time for work. We can really say that it increased our work efficiency.”
“We’ve collaborated on the project with Computools, which has been a great experience. Been working with one of the developers, who was really skilful and friendly. High professionalism and great accountability in all the tasks that he’s been working on. Really happy with the service.”
“Computools have been collaborating with Sahabyah on multiple technology aspects covering various technology stacks and services including Solu tion Design, Software Development, Consultation and Advisory, Resource Allocations, and Project Implementations. We feel confident recommending Computools given their excel lent delivery, professionalism, and response to challenges.”
"We have had the pleasure to work with Computools for several projects, from Al to front and backend web solutions. We are very happy with the professional handling and the engaged developers. We will highly recommend their expertise.”
“Computools took on a very complicated and difficult project for my company when the server programmer started his Doctorate Program and no longer had time to work on this project. It was made extra hard because we were utilizing older code from a previous project so there was. a lot of unused code that needed to be cleaned up. That and the previous programmer was not fastidious about commenting his code and some parts were very difficult to understand.”
“We are very impressed by how the Computools team has contributed to the project by solving difficult tasks that are not always described in detail. We are also impressed by how professional the company is in terms of follow up communication and how they want to build a long lasting professional relationship.”
“We’ve worked with many outsource companies over the years. But Computools has by far been the best. The technology knowledge and quality of the team leave us with no question about the project we get back. Plus we have multi-code disciplines and they handle these with ease. Communication through the projects is great, whilst they also meet or exceed expectations.”
“I started with just a single developer from Computools to test their skill level and communication. I have done this so many times before with new development teams. I was immediately pleased with the first developer that I increased to 3 people and now 8 months later we have 13 people. The team has grown and rapidly improved my product extensively. We are now about to exit private beta and on board over 500,000 users.”
“Their high level of professionalism is seen in every part of their work - from the first call to the last QA test and the support thereafter. Needless to say that we've returned again when the time came for another development project.. and again.. and again. Whether it was a small module, or a whole app that needed developing - we always got the same excellent service and a timely delivered result.”
Ora Dangot
Director of Business Development & Marketing at Belka Studio
“They have a very positive attitude, which I enjoy a lot, and their technical skills are impressive. During this project, I got acquainted with their VP in charge of technical development, and he’s very impressive. Technologically, they are on the cutting edge of what they do. They use a lot of interesting technologies, which is good.”
Timothy Henderson
CEO at ViLand
Industry: Software
Location: USA
Year: 2017
“The Computools team came to us with ideas, and that's unusual. I'm satisfied that they gave us the right recommendations which are contemporary and relevant for today’s users. Because with other companies on previous projects, it was like pulling teeth to get them to make suggestions. The product received positive feedback even before being implemented and has led to significant customer and revenue growth.”
Greg Wilson
Chief Executive Officer at Herschel Supply Co
Industry: Retail
Location: USA
Year: 2019
“They were able to reduce the customer entry acquisition process from 2–3 weeks to 48 hours and have completely optimized all business processes. They’re a trustworthy company, full of integrity and great principles. They also communicate well in spite of the distance and resolve problems quickly.”
SIMON RICKETT
CEO Convertz
Industry: Capital Markets
Location: United Kingdom
Year: 2017
“Computools developed software for our business to help automate our processes. Their team is very easy to speak to over Skype, where I can speak directly to a designated client manager, project manager, and the development team.”
DAVID HUMPSTON
Director Viewpoint Videos
Industry: Media
Location: United Kingdom
Year: 2017
“We had to meet a significant increase in the development, so we needed to scale up relatively quickly but cost-effectively. The result definitely meets our expectations. The completed project received positive feedback for features and overall design. They're very organized from a project management perspective and they're technically competent. We appreciated their innovativeness, professionalism, and great communication skills. ”
Joshua Jimenez
CTO at Finna
Industry: Software
Location: USA
Year: 2018
“After analyzing our requirements, Computools outlined potential solutions and deadlines for each stage. They designed the user flows and defined the user personas. They built the platform infrastructure and oversaw its implementation. Once we finished development, we conducted usability tests to assess their submitted work. Computools led an organized, agile team that adapted to our evolving needs. They listened to our feedback and managed their time well throughout the project.”
David Roberts
Founder at ReVerb
Industry: Media
Location: USA
Year: 2019
“Computools offered me great support in defying the technical needs and providing a lot of ideas and improvement to our original idea. They pitched in their thoughts and really worked on the idea like it was theirs! I was really surprised by the great inputs. The price offered was really reasonable and the experience with their employees was extremely positive (account manager and pm were great with us)!”
Mafalda Cogliani
Process Officer at Sopra Steria
Industry: Software
Location: Germany
Year: 2017
“They are very accommodating. They have very talented people. I’ve worked with hundreds of overseas developers and it’s not normal to have such excellent overseas developers. I don’t have to babysit Computools. They speak great English. They’ve also really helped with making suggestions on how to improve the product.
When we first launched our product at the beginning of the year, we were at 30,000 users a month and now we’re at 70,000. The bump in users is a result of the increased option rate and the new toys that Computoolls have built for me.”
Jeremy Brown
CTO at SaaS world
Industry: Software
Location: USA
Year: 2017
Computools was extremely instrumental in guiding and offering better routes in accomplishing the right systematic approaches to our technological products. We’ve been working with Computools for some time and do not regret making the decision to transition from our previous system developers.
Thanks to Computools' work, the client reduced their products' time to market, saw cost savings, and improved delivery time. The team had skilled personnel who did their due diligence professionally and communicated effectively via emails and messages. Their problem-solving efficiency stood out.
Claudia Fericean
Talent Acquisition Manager at PitechPlus
Industry: Software
Location: Romania
Year: 2023
Thanks to Computools, the client saw a 35% increase in daily active users and a 25% rise in user retention rates. The Android app also saw a 20% reduction in load times. User feedback indicated high user satisfaction; the feedback highlighted the product's enhanced navigation and content linkage.
Yulia Kondratyuk
Former Head of Sales & Marketing at Stfalcon LLC
Industry: Software
Location: Estonia
Year: 2023
“Computools has developed 2 beauty apps with friendly UX. We received an increase in the flow of customers within a week after the launch of the product. Clients are also quick to leave positive comments on the optimized user experience.”
Computools shapes the future with products, services and solutions that businesses need to Unlock Tomorrow. We are a global company that delivers on the world-changing ideas that we co-create together with our clients.
Whether we’re designing customer experiences, dealing with our clients or managing our teams, we lead with empathy. Technology is for everyone, not just the geeks. That’s why we focus on using clear, intelligible language, treating every stakeholder with respect and providing support at all stages of development. By starting with a shared understanding of what makes us all human, we’re able to create the favorable conditions necessary to develop our best-in-class solutions.
Computools was selected through an RFP process. They were shortlisted and selected from between 5 other suppliers. Computools has worked thoroughly and timely to solve all security issues and launch as agreed. Their expertise is impressive.