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Our client needed to modernise their flight documentation management system to enhance efficiency and revenue generation. Bombardier partnered with Computools to implement digital transformation services and IT automation solutions. Our team developed a platform that improved how their flight documentation is managed. As a result, our client experienced remarkable efficiency gains and significant revenue increases in their aviation and aerospace enterprise.
Bombardier, a global aviation leader with over 25 years of experience, is dedicated to revolutionising commercial aviation through cutting-edge paperless solutions. By replacing traditional paper-based processes with electronic documentation tools, Bombardier aims to enhance flight efficiency, improve safety, and drive cost savings. With strong industry connections and a comprehensive suite of tailored software solutions for cockpit and ground crews, Bombardier is a trusted partner in the aviation industry’s digital transformation.
Bombardier faced a lack of expertise and software bugs that prevented the company from meeting new industry standards and customer expectations. However, the company has found a way to be proactive by leveraging digital transformation services and IT automation solutions to revolutionise its paperless commercial aviation solutions.
The Computools team implemented critical upgrades and introduced new features to the outdated web and mobile applications of flight documentation management. The efficient collaboration framework resulted in a strong development performance.
With our solutions, the client was able to update the existing architecture of flight documentation, introduce new features to the system, and remove persistent bugs in web and mobile applications.
Computools was the natural choice for Bombardier’s digital aviation transformation for several reasons:
Upon project completion, Bombardier and Computools have solidified an ongoing partnership with a focus on ensuring the sustained success and evolution of their digital aviation solutions. Key details of the project completion and current arrangements include:
Bombardier’s challenge before partnering with Computools was to modernise its flight documentation management system to enhance efficiency and revenue generation.
When Bombardier wanted to modernise their flight documentation management, the company faced a critical decision in selecting the right partner. They meticulously evaluated several potential contractors, all offering their own strengths and capabilities. The deciding factors in choosing Computools were clear – our exceptional track record in delivering complex projects on time and within budget, our demonstrated expertise in the ASP.NET and WPF technologies vital to its project, and our collaborative approach that aligned seamlessly with their vision for this transformation.
The Computools team joined the OBDS in-house development efforts to update the existing architecture, introduce new features, and remove persistent bugs. With a clear understanding of the client’s functional and non-functional requirements, we selected software engineers to join the project and implemented high-performance indexing solutions with full-text search capabilities and several APIs.
Behind the scenes at Computools, productivity thrives on a well-structured development process and seamless idea exchange between in-house engineers and client-side experts. Routine planning sessions and review meetings foster harmonious teamwork among geographically dispersed team members, yielding outstanding results.
During the product design process, our primary focus is on crafting the architecture, as it plays a pivotal role in shaping the future development of the design. It also dictates the strategies for promoting and enhancing the product down the line.
Target audience personification.
Visual navigation blueprint.
Structural blueprint sketches.
Intuitive interaction design.
ASP.NET MVC +
Since ASP.NET was used for the client's older projects, the Computools team suggested using the same framework to ensure seamless integration. ASP.NET MVC enables agile pattern-based development of sophisticated web applications that conform to the latest web standards.
ASP.NET CORE
Computools engineers suggested this cross-platform, high-performance framework for developing new features for the client's cloud application. ASP.NET Core supports web application and server-side architecture development and enables local and cloud-based software deployment.
LUCENE-.NET
This open-source search engine library was suggested as a high-performance replacement for the BrFullTextSearch used by the older versions of the client's application. Lucene.NET is a Java-based library ported line-by-line to C#. It indexes all types of content and enables flexible, precise, and efficient full-text search features.
SYNCFUSION ESSENTIAL WPF
This suite of WPF Ul controls enables rapid implementation of multiple features for line-of-business applications. Computools’ team suggested the use of a .NET PDF library for opening, editing, and creating PDF files.
The project management methodology is a hybrid of Scrum and Kanban. Scrum elements structure the development process, and Kanban principles ensure a continuous and efficient workflow with a strong emphasis on communication and adaptation. This hybrid approach allows flexibility in managing the project’s evolving requirements and challenges.
The Computools team was very rapidely operational despite the complexity of the situation and the need for the team to adapt to our development methodologies. The Computools team could also work very remotely with very good inter-communication with the SBFinance team ensuring good efficiency despite off-shoring.
Computools are experts and act professionally, with lots of guidance on technical recommendations and with easy to understand explanations of what the technical choices mean and why one can be a better website than another. As a result, the development was completed on time and exceeded our expectations. The feedback from our customers was very positive and compared to our previous results we doubled our turnover.
Computools was selected through an RFP process. They were shortlisted and selected from between 5 other suppliers. Computools has worked thoroughly and timely to solve all security issues and launch as agreed. Their expertise is impressive.