Background
Multitrading decided to create a web application, specifically a Windows service, to replace the existing website. This was necessary to handle many simultaneous users and improve the booking experience.
Approach to solution
Multitrading considered several options when selecting a contractor, focusing on experience in developing multi-threaded web applications, technical capabilities, development approach, and pricing. Computools caught Multitrading’s attention with its proven expertise in developing multithreaded web applications, strong technical capabilities, and Agile development approach that offered flexibility and adaptability to changing requirements.
Computools role
Our team focused on ensuring high performance and reduced latency, integrating robust data collection and storage functionalities, and seamless API connections. The application was rigorously tested under heavy load conditions to ensure its reliability.
Key decisions and outcomes
We identified inefficiencies in the existing booking flow and proposed customised algorithms to streamline the process. By analysing user behaviour, we developed features catering to their needs, significantly reducing the waiting time to view and book tickets.