CASE STUDY

Yrgent

Healthcare application for getting rapid medical help from different standalone providers.

Solution

Marketplace for open to sale health care goods in the United States

Industry

Healthcare providers & services

Outcome

Computools's engineers' expertise and wide skills ensured that all tasks were completed at a high level of quality. The multi-level architecture of the project and the involvement of the Product Owner in the development process made it possible to fully satisfy all the requirements, take into account the necessary nuances and features. After the completion of the project, all the set goals were achieved, which led to increased revenue and ROI.

Several key options we solved:

The ability to find the nearest doctor according to location.
Implemented booking and payment services for iOS and Android users.
Scalable rating system for doctors.

+89%

Throughput, Users

+71%

Average Order

+63%

Checkout Time

+79%

Increasing Revenue

-42%

Reducing Costs

73%

Business Process Automation

PROJECT DESCRIPTION

The customer turned to Computools specialists with the idea of creating a mobile application that allows getting advice or help from a qualified doctor without calling an ambulance or visiting a hospital. They investigated the issue and find out that in some сases, people don't want to call an ambulance, while consultation with a professional and taking the right remedies can temporarily help the situation and relieve the pain.

By understanding the ultimate goal and needs of his consumer, the customer had a clear vision of the future application. A joint discussion of the idea and clarification of additional functions and required elements of the application improved the initial idea. After completing all the required steps, the Computools began to execute the task. The result was an Yrgent application.

Yrgent is a mobile application that allows people to get urgent medical assistance from appropriate specialists and consult doctors online when feeling pain or being sick.

The need for streight marketplace campaign for getting good starting result

Challenging collection of starting users and doctors pool

Perfect designing and business chains targeting on the well-known marketplace

Uncovered yet, but rapidly growing business sector of such services over the US

Well Planned auditory coverage and interactions model

Communication Framework

Computools

Project Manager

Business Analyst

Team Lead

Yrgent

Owner

Communication

Open and effective two-way communication is critical to the success of the project. After consulting with the client, we created a convenient communication system with scheduled regular face-to-face and online meetings and regular reports by e-mail.

Our communications ecosystem also includes client access to Computools' internal task management platform. This has made specific processes transparent and understandable to all parties.

Business Process Mapping

Consult

Consulting on the project is a mandatory preparatory step, thanks to which the main goals and objectives of the project, possible subtasks and functions are clarified. After determining the needs of the customer, we conduct a deep analysis of existing turnkey solutions, methods used by competitors. Also at this stage, risks and perceived obstacles are identified.

Design

At the design stage, several important processes take place in parallel. One of them is building a specification - an algorithm of actions and key sequences of the project. Another is the creation of an interactive prototype of the application, which will allow to study the functionality, add new options or remove uncomfortable ones. The foundation for UX/UI design is also created during this period.

ENGINEER

Application development begins with building a team. We conduct a careful selection of the necessary specialists, based on their skills and experience in such projects. After the formation of the team, an intro meeting is held and tasks are distributed. Depending on the chosen methodology, the deadlines for completing tasks, checks and testing are set. Upon completion of the project, a full application test is carried out, updates are added and the necessary edits are made.

Interactive Prototype

Building an interactive prototype of the future application provides an opportunity to study in detail the functions and options of the finished product. It also allows to clarify the goals and requirements of the project, discuss the necessary improvements and enhancements. At the same stage, the usability of the app is also being developed.