Computools Online Privacy Policy

THE PURPOSE OF GATHERING INFORMATION ON THE SITE

One of the principles of working with customers in Computools is the inviolability and transparency in collection and processing of your personal information. Any information collected by Computools will be processed in accordance with this Privacy Policy in order to make better business decisions, support activities you choose to participate in, and provide more qualitative services and solutions to our customers. We undertake to use this information about our visitors and customers with full responsibility, not selling, distributing or transferring it on commercial lease terms to individuals or organizations.

PROCESSING OF PERSONAL DATA

Processing of personal data obtained through the site is conducted by Computools. Our contact details are on the website. All data that we process is controlled by us as specified in this policy (unless otherwise provided).

CONSENT TO PERSONAL DATA COLLECTION AND PROCESSING

Your provision / publishment of information on the site constitutes your agreement with the content of this Privacy Policy and means that you consent and permit Computools to collect, use, and disclose / distribute your personal data in accordance with this Privacy Policy. If you don’t agree with the terms of this document, don’t provide us with your information.

The information received from you is processed by us with the following purposes:

  • Conclusion and execution of the contract with you or the person you work for;
  • Advertising and sales, as well as providing information about our services;
  • Administration of our website in accordance with the terms of the contract, as well as for internal processing, including correction of deficiencies, data analysis, testing, research, collection of statistics and surveys;
  • Improving our website to ensure the most efficient presentation of content for each customer’s computer skills and equipment;
  • Evaluating effectiveness of advertising, presenting the evaluation data to you and others, as well as for posting relevant advertising;
  • Providing advice on services that could interest you or the person you are working for, according to your preferences, where appropriate.

We can process your personal data if:

  • You are our customer or supplier (or are interested in becoming one of them);
  • You use our services or products that we have developed;
  • You work for our customer or supplier, or someone who uses our services or products that we have developed;
  • You are a client (or you work for a client) to whom we want to talk about our services or offer them;
  • You are our employee, contractor or are interested in working with us.

INFORMATION THAT IS COLLECTED AND PROCESSED

In the context of this Privacy Policy, "personal data" means any personal information relating to you directly or that indirectly defines you. Types of your personal data processed on our site:

Personally identifiable information. When you decide to interact with us and provide relevant information by feedback or by filling out individual forms or online data requests, and provide information which may include:

  • Your name;
  • Means of communication with you (phone number, e-mail address or other contact details - your personal or business data, depending on the nature of our relationship with you or the person you work for);
  • Personal information received during communication with you by phone, email, through our website.

Computools collects non-personal information. As you interact with us through communications on our site(-s), we can collect not only personally identifiable information, but also another one that can reveal other aspects of your browsing history or about you by means of different technologies, including, but not limited to, cookies, tags, beacons, IP address tracking / URL tracking, and other tools. This information can include:

  • Technical information, including the Internet Protocol (IP) address used to connect to the Internet, your login information, the type and version of the browser, the time zone, the types and versions of the browser plug-in, the operating system and platform, the search queries that you used, visits to websites, exit link, platform type, date stamp, number of clicks, viewed advertising, location information;
  • "Cookies" are parts of a text code stored on the computer when viewing our site(-s). Cookies can be placed by us, or third parties such as advertisers with whom we cooperate. "Tags" and web beacons relating to script codes are primarily used to track visitor activity on our site(-s) by web analytics software. The types of non-personal data collected on our site(-s) by using these and other tools that Computools can add from time to time may contain: search queries you’ve used, whether you’re the new or already known user, the information about the viewer (web-browser ), computer type, operating system and Internet service providers, website traffic, exit link, platform type, date tags, number of clicks, viewed ads, location information, hardware and so on. Additionally, cookies, tags and other tools placed by third parties may collect other information about you, such as, but not limited to, your scope of activities, company size, job functions, position level, etc. (Together, all the above data are "Non-personal data").

You can block or turn off cookies on your computer to restrict the collection of non-personal data through the use of cookies, but in this case, you won’t be able to use certain functional properties of the site(-s).

Computools can also use other tracking services (third-party programs), such as Google Analytics, to understand and explore the terms and conditions of your use of our site(-s). Please, keep in mind that in Computools the information sent by your viewer as part of the web page request, including cookies and your IP address, is collected. In this case, Google also obtains this data, and its use is governed by Google's privacy policy.

Information about children isn’t collected by Computools. We intentionally don’t require online data and don’t offer services to people who haven’t yet reached 18 years old. We also intentionally don’t collect personal data from people under the age of 18. If we know that a person who isn’t 18 years old yet has provided us with his / her personal information without the consent of his / her parents, we will take steps to delete this information.

WHAT RIGHTS DO YOU HAVE?

When you provide us with personal data for processing, you have the following rights:

  • You may require access to relevant personal data;
  • You may request the correction of any incorrect personal information about you;
  • Under certain circumstances (for example, when the need to process your individual personal data ceases), you have the right to request removal of the relevant personal data;
  • If we process your personal data based on your prior consent to this processing, you can revoke your consent to the processing of data, after which the processing of data will cease;
  • If you have a complaint regarding the processing of your personal data, you can contact us;

LINKS TO OTHER WEBSITES

You should be aware that other Internet sites, links to which are provided on the Computools site and in the Computools emails may have information confidentiality provisions different from this Privacy Policy. Computools doesn’t control and isn’t responsible for the content, privacy policy or reliability of such sites.

SECURITY

We adhere to the generally accepted standards for the protection of personal information provided to us, both during its transfer and immediately after its reception. However, no method of transferring information via the Internet, or a mobile device, or the method of electronic storage is 100% safe. Consequently, despite our efforts, Computools can’t guarantee or provide 100% security of any information that you convey to us, using our online resources.

CHANGES

Any changes that we make to our Privacy Policy in the future will be posted on this page and, if necessary, sent to you by email. Please visit our Policy page frequently to avoid missing updates and changes to our Privacy Policy.

CORRECTION AND DELETION OF PERSONAL INFORMATION

If you want to get acquainted with the information you provided us with, correct, or ask to delete your information from our records, you may do so by writing to info@computools.com

FEEDBACK

If you have any questions about this Privacy Policy or you consider that we don’t abide by this Privacy Policy, you can write to us at the address: info@computools.com

This Privacy Policy was updated on May 15, 2018 according to Regulation No. 20116/679 "On the protection of individuals with regard to the processing of personal data and on the free movement of such data (The EU General Data Protection Regulation (GDPR)