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As the Chief Executive Officer, you aspire to create a digitally empowered and future-proof organization, leveraging process automation to foster a culture of innovation and collaboration, boost revenue streams, and strengthen the company’s overall position in the digital landscape. You are committed to creating a high-performance IT operating model that will be the foundation for sustainable growth, providing not only for current needs, but also supporting your company’s future strategic directions.
As the Chief Technology Officer, you aim to leverage innovative technologies and solutions to enhance productivity, optimize operations, and enable the successful implementation of digital initiatives across various departments of your company. You start with a strong strategy, identifying the current state of technology and anticipating its future development, preparing for strategy improvements in technology architecture.
As a Digital Transformation Officer, you develop and implement comprehensive strategies to seamlessly integrate digital solutions across your organisation. You want to accelerate and improve your digital transformation process as much as possible so you can achieve results faster and see the benefits of new technologies. You also want to foster a culture of continuous learning to enhance your organisation’s digital capabilities.
As the Chief Marketing Officer, your objective is to utilize process automation to enhance marketing strategies and customer engagement. You aim to leverage data-driven insights, advanced analytics, and personalized marketing approaches to reach the target audience more effectively.
As the Manager, your objective is to drive process automation initiatives to enhance product offerings and customer value. You want to identify opportunities to integrate digital technologies into existing products or create innovative digital solutions that address customer pain points.
As a person responsible for process automation in your company, you may find that the organization’s legacy systems and outdated infrastructure pose significant challenges.
Another major challenge of process automation is resistance to change from employees and various stakeholders within the organization. People might be comfortable with traditional processes and reluctant to embrace digital technologies, hindering the adoption of new tools and processes critical for the success of the transformation.
Your company might encounter a shortage of skilled professionals with expertise in digital technologies. Bridging the talent gap and upskilling the existing workforce to adapt to the digital environment becomes a pressing challenge to achieve successful process automation.
Demonstrating the return on investment and tangible benefits of the process automation services becomes crucial to gain support from the management and the decision-makers.
The Computools team was very rapidely operational despite the complexity of the situation and the need for the team to adapt to our development methodologies. The Computools team could also work very remotely with very good inter-communication with the SBFinance team ensuring good efficiency despite off-shoring.
Computools are experts and act professionally, with lots of guidance on technical recommendations and with easy to understand explanations of what the technical choices mean and why one can be a better website than another. As a result, the development was completed on time and exceeded our expectations. The feedback from our customers was very positive and compared to our previous results we doubled our turnover.
Computools was selected through an RFP process. They were shortlisted and selected from between 5 other suppliers. Computools has worked thoroughly and timely to solve all security issues and launch as agreed. Their expertise is impressive.