Platform & Product Engineering

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THE VISION

platform product development the vision

As a Chief Technology Officer, you see your technology assets as a platform to support the company’s future growth, integrate with existing systems, and provide a secure environment for sensitive data. Your aim is a scalable, secure platform, that performs well and enhances your reputation. Your vision is a platform that provides clear APIs and documentation, has easy-to-use developer tools and a supportive community of developers.
 
As a Head of Product, you want to build and deploy new products quickly and easily, with a focus on user experience and innovation. You expect your technology platform to be customisable and scalable so you can experiment and bring the tested solutions to the market.
 
As a Head of Architecture, your goal is to build and arrange platform architecture, performance benchmarks, scalability, security features, and development tools. You want to develop and maintain a platform that can handle high volumes of data and transactions with a robust architecture that can be easily extended and modified.
 
For companies that already think of their product offering as a platform, the vision shifts towards enhancement and evolution. The focus is on upgrading the platform to incorporate the latest technologies, improving scalability, and ensuring higher security standards. Continuous improvement in user experience, integration of advanced analytics, and leveraging AI and machine learning are key for the long-term viability of the platform.

THE CHALLENGE

Businesses that think of their products as platforms are building a strategic foundation for the future. As a leader with strategic responsibility, consider your priorities, choose the right partners and address challenges to unlock the power of the platform mindset.

Building and maintaining a scalable platform can be expensive and time-consuming. They are complex to design, develop, and implement. The process requires skilled personnel and expertise.

Some examples of businesses that built a solid foundation thanks to platform mindset are:

Netflix: Transformed from a DVD rental service to a global streaming giant with a user-friendly platform and original content strategy.

Amazon Web Services (AWS): Dominated the cloud computing market by providing a scalable and reliable platform with a diverse range of services.

Airbnb: Revolutionized the travel industry by creating a platform that connects travelers with unique accommodation experiences.

These success stories illustrate the immense potential of platform and product development. By overcoming the challenges and focusing on user needs, businesses can achieve remarkable results and reach new heights.

YOUR OPTIONS

Once you weigh the benefits of having your own platform or product, you have the following options:

  • Build your platform from scratch 

You have full control over every aspect of your platform, from its functionality and features to its look and feel. This allows you to tailor it precisely to your business needs and unique goals. You own the intellectual property of your platform, giving you a competitive advantage and protecting your investment. You can build your platform to scale with your business and easily adapt it to the changes in your business strategy.

  • Use a commercial off-the-shelf (COTS) platform 

COTS platforms are readily available and can be implemented quickly, allowing you to get started with your platform much sooner. They are typically cheaper than building your own, especially for smaller businesses and come with pre-built features and functionality, reducing development time and effort. However, the total cost of ownership can escalate in the future when your business scales up, and the billing depends on service consumption or volume of users.

  • Partner with a platform development company 

You can leverage the expertise and experience of a platform development company to overcome technical challenges or take advantage of experience already accumulated by the service provider. Partnering with a platform development company can help you get your platform to market faster than you could on your own.

COMPUTOOLS OFFER

Computools offers a comprehensive suite of services to help with platform development:

Platform & Product Engineering

Web Development

We build high-performance, scalable web platforms tailored to your needs.

Platform & Product Engineering

Solution Architecture

We create scalable architectures to support your platform’s growth and evolving needs.

Platform & Product Engineering

UX/UI Design services

We design user interfaces that are intuitive, user-friendly, and visually appealing.

Platform & Product Engineering

Mobile Development

We build engaging and user-friendly mobile apps that deliver exceptional user experiences.

Platform & Product Engineering

Software Testing

We ensure your platform is of the highest quality through comprehensive testing services.

Platform & Product Engineering

Server-side Development

Server-side development services involve creating and implementing the backend logic and functionality of web and mobile applications. Computools helps businesses build robust server-side infrastructure that powers their websites, web and mobile applications. Businesses can handle complex data processing, database management, user authentication, and other server-side operations by utilizing server-side development services. As a result, server-side development services contribute to the efficient and reliable operation of web and mobile applications, enhancing user satisfaction and driving business success.

 

Here are the benefits that your business can get from Computools’ Server-side development services:

  1. Improved web and mobile applications performance: By utilizing server-side development services provided by Computools, your web and mobile applications can benefit from faster load times and better response rates, resulting in improved user experience and increased customer satisfaction.
  2. Enhanced security: Computools experts can help protect your web and mobile applications from cyber threats by implementing advanced security protocols, encryption, and authentication measures.
  3. Greater scalability and flexibility: Our team can design and develop custom server-side solutions that can grow and evolve with your business, ensuring you stay ahead of the competition and meet changing customer demands.
  4. Higher availability: With our expertise in server-side development, we can help you improve web and mobile applications uptime and ensure that your web and mobile applications are available to users whenever they need it, minimizing any potential downtime that can negatively impact your business.
  5. Reduced costs: By leveraging server-side development services, you can optimize your web and mobile applications’s performance, reduce maintenance costs, and increase efficiency, ultimately resulting in cost savings for your business.
  6. Improved user experience: Our focus on creating solid software solutions with your needs in mind can help you create a better user experience for your customers, resulting in increased engagement, customer loyalty, and business growth.

Contact us today and discover how Computools can help you improve your web and mobile applications’s performance, security, and user experience. Let’s build the future of your business together.

Technologies & Frameworks

Learn more about the Technologies and Frameworks our specialists use.

Server-side Development

Platform & Product Engineering

DevOps

We help you automate your development and deployment processes to improve efficiency and reduce time to market.

Platform & Product Engineering

Project Management

We manage your projects effectively and efficiently to ensure successful delivery on time and within budget.

Platform & Product Engineering

Big Data services

Big Data services involve collecting, analyzing, and interpreting large volumes of complex data to extract valuable insights and drive informed business decisions. These services help businesses by unlocking the potential of their data, allowing them to identify patterns, trends, and correlations that can inform strategic planning, improve operational efficiency, and drive innovation. Big Data services enable businesses to make data-driven decisions, personalize customer experiences, optimize marketing campaigns, detect fraud, and identify new market opportunities. By harnessing the power of big data, businesses can gain a competitive edge, enhance their performance, and achieve sustainable growth in today’s data-driven world.

 

Here are the benefits your business can get by taking advantage of Computools’ Big Data services:

  1. Improved Decision Making: With the help of our Big Data expertise, you can access a vast amount of data in real-time and make informed decisions quickly.
  2. Increased Efficiency: Our Big Data experts automate many time-consuming tasks associated with data processing, allowing you to free up resources and increase efficiency.
  3. Enhanced Customer Experience: By leveraging Big Data analytics, you can gain valuable insights into customer behavior, preferences, and needs, enabling you to provide a more personalized and engaging customer experience.
  4. Better Risk Management: Our Big Data experts provide the tools to identify and mitigate potential risks, reducing the likelihood of costly mistakes and improving your overall risk management capabilities.
  5. Competitive Advantage: By leveraging Big Data services, you can gain a significant competitive advantage by making data-driven decisions, improving operational efficiency, and delivering a superior customer experience.

Contact us today to learn more about how Computools can help you manage your Big Data and gain a competitive edge.

Platform & Product Engineering

AI Development services

AI development services involve creating, implementing, and deploying artificial intelligence solutions that leverage machine learning, deep learning, and other AI techniques. These services help businesses by enabling them to automate processes, analyze vast amounts of data, and extract meaningful insights. AI development services can be applied to various areas, such as natural language processing, computer vision, predictive analytics, and recommendation systems. By leveraging AI, businesses can enhance operational efficiency, improve customer experiences, optimize resource allocation, and make data-driven decisions that drive innovation and competitive advantage in today’s rapidly evolving digital landscape.

 

By utilizing the AI development services offered by Computools, your business can reap the following benefits:

  1. Improved Decision-Making: Our AI experts provide accurate insights and predictions that enable you to make better and more informed decisions.
  2. Enhanced Customer Experience: With our AI-enabled development, you can analyze customer behavior and preferences, leading to personalized recommendations and improved customer satisfaction.
  3. Increased Operational Efficiency: We can automate manual and repetitive tasks, leading to more efficient and cost-effective operations.
  4. Better Sales and Revenue: With predictive analytics, you can identify trends and customer behavior, leading to increased sales and revenue.
  5. Competitive Advantage: By incorporating AI, you can stay ahead of the competition and better adapt to changing market conditions.
  6. Data-Driven Insights: With AI, you can gain valuable insights into your business operations, customers, and market trends.

Contact us today to learn how AI can help your business in your industry.

Platform & Product Engineering

Internet of Things

We design and develop IoT solutions that connect your devices and data to create new growth opportunities.

Platform & Product Engineering

Support Systems Integration

Support systems integration services involve the seamless integration of customer support systems, such as helpdesk software and live chat platforms, into businesses’ existing infrastructure. These services help businesses enhance their customer support capabilities and improve the overall customer experience. By integrating support systems, businesses can efficiently manage customer inquiries, track support tickets, provide timely assistance, and gather valuable feedback. Support systems integrations streamline communication, increase responsiveness, and enable businesses to build stronger customer relationships, ultimately leading to higher customer satisfaction, improved retention rates, and positive brand reputation.

 

The benefits of using Computools’ Support Systems Integration Services for your business:

  1. Enhanced Efficiency: Our experts provide customized solutions to make it easier for companies to integrate existing software and systems with new technologies. This can help reduce downtime and increase productivity, enhancing efficiency in your business operations.
  2. Improved Scalability: We help businesses achieve scalability by designing solutions that adapt to changing business needs. This can help your organization scale up or down as needed and respond quickly to market changes.
  3. Cost Savings: By providing a holistic approach to system analysis, development, and implementation, we can help companies save costs by optimizing business processes and eliminating unnecessary expenses.
  4. Increased ROI: Our expertise in support systems integration services can help businesses achieve higher ROI by ensuring that all state-of-the-art tools and techniques provide the desired results quickly and efficiently.
  5. Improved Customer Experience: Integrating your systems and software can help improve your customer experience by streamlining processes and providing a seamless experience across all touchpoints.
  6. Access to Expertise: Our company experts are highly skilled in their respective fields and work closely with clients to provide customized solutions tailored to their business needs. This gives businesses access to expertise that they may not have in-house.

Contact us today to learn how our experts can help you improve business processes and help your organization achieve business success.

Platform & Product Engineering

Payment Systems Integration

Payment systems integration services concern the integration of payment gateways and processors into businesses’ websites or applications to facilitate secure and seamless online transactions. These services help businesses by providing a convenient and trusted payment solution for their customers, enabling them to accept various payment methods such as credit cards, digital wallets, and bank transfers. By incorporating payment systems integrations, businesses can streamline their checkout process, improve conversion rates, and enhance the overall customer experience. Additionally, payment systems integration services ensure secure transactions, fraud prevention, and reliable transaction management, contributing to the credibility and trustworthiness of businesses in the online marketplace.

 

Here are the benefits a business can get by utilizing Computools’ Payment Systems Integration Services:

  1. Increased Payment Security: Computools implements the latest technologies to ensure that all payment transactions are secure and safe, providing your clients with peace of mind when purchasing on your platform.
  2. Enhanced User Experience: With Computools’ Payment Systems Integration Services, your customers can enjoy a seamless and easy-to-use payment process, providing a hassle-free checkout experience.
  3. Wide Range of Payment Methods: Computools offers the development of various payment methods, including credit cards, debit cards, mobile payments, and e-wallets. This ensures that your business can cater to all your customers’ needs.
  4. Reduced Processing Time: Computools’ Payment Systems Integration Services enable faster payment processing, allowing your business to process transactions in real-time, minimizing delays in payments.
  5. Increased Revenue: By offering a wide range of payment options and improving the checkout experience, your business can increase the conversion rate of your platform, leading to increased revenue and growth.
  6. Expert Support: With Computools, your business can access a team of expert developers who will provide you with all the necessary support, ensuring that your payment systems integration process is seamless and efficient.

Contact us today to learn more about how Computools can help your business streamline payments, improve customer satisfaction, and increase revenue.

Platform & Product Engineering

Ongoing Support and Maintenance

We provide ongoing support and maintenance to ensure your platform continues to run smoothly and securely.

Platform & Product Engineering

Performance Optimisation

We help you optimise your platform’s performance for speed, scalability, and efficiency.

Platform & Product Engineering

API Integration

Integrate and connect disparate systems and applications through efficient API integration. Businesses often toil with integrating different systems and applications, resulting in data silos, inefficient processes, and limited interoperability. Computools offers a comprehensive API Integration services to help businesses overcome these challenges and enable seamless communication and data exchange. Our API Integration involves designing and implementing robust Application Programming Interfaces that facilitate the integration of various systems and applications. We leverage industry-standard protocols and technologies to ensure secure and efficient data exchange. Our services enable the sharing of information across systems, fostering collaboration and enhancing operational efficiency.

 

Benefits of API Integration for business:

  1. Seamless Data Exchange: API integration allows businesses to seamlessly exchange data between different systems, applications, or platforms. By integrating APIs, businesses can automate data transfers, streamline processes, and eliminate manual data entry or file transfers, improving operational efficiency.
  2. Improved System Connectivity: API integration enables businesses to connect diverse systems and applications, even those built on different technologies or platforms. This allows for real-time data synchronization, enabling accurate and up-to-date information across systems, improving collaboration and decision-making.
  3. Enhanced Customer Experience: API integration enables businesses to provide a more seamless and personalized customer experience. By integrating APIs, businesses can access customer data from multiple sources, allowing for a unified view of the customer. This enables personalized interactions, targeted offers, and a consistent experience across different touchpoints.
  4. Increased Efficiency and Productivity: API integration automates processes and eliminates manual tasks, increasing efficiency and productivity. By integrating APIs, businesses can streamline workflows, reduce errors, and free up resources for more value-added activities, improving overall operational effectiveness.
  5. Scalability and Flexibility: API integration provides scalability and flexibility for businesses. APIs allow for easy integration of new applications, services, or technologies as business needs evolve. This enables businesses to adapt quickly to changing requirements, scale their operations, and leverage new capabilities without extensive redevelopment or system overhauls.

Disadvantages of ignoring API Integration:

  1. Manual and Error-Prone Processes: Ignoring API integration means businesses may rely on manual processes or workarounds to transfer or exchange data between systems. It leads to errors, delays, and increased operational costs due to the inefficiencies associated with manual data handling.
  2. Data Inconsistency and Redundancy: Without API integration, businesses may face challenges in maintaining data consistency and eliminating redundancy across systems. Inconsistent or redundant data can lead to confusion, errors, and difficulty in generating accurate and reliable reports or analytics.
  3. Limited System Compatibility: Ignoring API integration can limit system compatibility and interoperability. Incompatibility between systems or applications can hinder data sharing, collaboration, and the seamless flow of information across the organization.
  4. Inefficient Decision-Making: Lack of API integration can lead to delayed or inaccurate information, hampering decision-making processes. Without real-time data synchronization, businesses may struggle to access the most up-to-date information, impacting the accuracy and timeliness of decision-making.
  5. Missed Opportunities for Innovation: Ignoring API integration limits businesses’ ability to leverage innovative technologies or third-party services. APIs enable businesses to integrate with external platforms, access new functionalities, and innovate faster. Failure to embrace API integration can result in missed opportunities for process improvement, enhanced customer experiences, or market differentiation.

Contact our API integration experts today to seamlessly connect your systems, enhance efficiency, improve the customer experience, and gain a competitive edge.

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Platform & Product Engineering CASE STUDIES

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12 reasons why
computools

Whether we’re designing customer experiences, dealing with our clients or managing our teams, we lead with empathy. Technology is for everyone, not just the geeks. That’s why we focus on using clear, intelligible language, treating every stakeholder with respect and providing support at all stages of development. By starting with a shared understanding of what makes us all human, we’re able to create the favorable conditions necessary to develop our best-in-class solutions.