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As a Head of Product, your main goal is to build a platform that provides seamless interactions, self-service capabilities and personalised customer journeys. You aim to create the best user experience and provide a wide range of features, increasing user engagement, conversion rates, and customer satisfaction.
As Head of Marketing, you want to use the web app as a dynamic platform for brand storytelling, targeted campaigns and personalised audience engagement. This will allow you to make the most of content marketing, integrate with social media, and personalise recommendations. This way, you can increase brand awareness, website traffic and provide qualified leads.
As a Chief Business Development Officer, you expect to turn a web application into a powerful sales and revenue generation channel. This platform will facilitate online ordering, secure transactions and provide customers with a seamless shopping experience through e-commerce tools, secure payment processing, order management and data analytics to optimise sales.
As a Chief Operational Officer, you want to use web-based applications to automate tasks through customer self-service portals, data analytics and reporting, and integration with existing systems. This way, you want to optimise operational costs, employee productivity and customer troubleshooting time.
As a driving force behind your company’s robotic process automation, your goal is to expand your online presence while making sure your website or app works well and is easy to use. However, working on a web solution for your business comes with its own set of challenges.
You need to make careful choices about the technology and tools you use, like which software framework to pick and how to make everything work together smoothly.
The Computools team was very rapidely operational despite the complexity of the situation and the need for the team to adapt to our development methodologies. The Computools team could also work very remotely with very good inter-communication with the SBFinance team ensuring good efficiency despite off-shoring.
Computools are experts and act professionally, with lots of guidance on technical recommendations and with easy to understand explanations of what the technical choices mean and why one can be a better website than another. As a result, the development was completed on time and exceeded our expectations. The feedback from our customers was very positive and compared to our previous results we doubled our turnover.
Computools was selected through an RFP process. They were shortlisted and selected from between 5 other suppliers. Computools has worked thoroughly and timely to solve all security issues and launch as agreed. Their expertise is impressive.