Customer Relationship Director at Computools in Western Europe
Kateryna Belova is the Customer Relationship Director at Computools, where she is responsible for long-term relationships with clients. She understands client needs and ensures every stakeholder feels valued and understood throughout their collaboration with Computools.
With a master’s degree in business administration from Freie Universität Berlin, Ms. Belova’s management and business planning experience gives her the tools she needs to negotiate challenging corporate environments successfully. She has effectively overseen large-scale initiatives in various sectors, such as banking and healthcare, producing quantifiable revenue and user retention increases.
At Computools, Kateryna emphasises the importance of continuous engagement with clients, understanding that positive relationships translate directly into business success.
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The Computools team was very rapidely operational despite the complexity of the situation and the need for the team to adapt to our development methodologies. The Computools team could also work very remotely with very good inter-communication with the SBFinance team ensuring good efficiency despite off-shoring.
Computools are experts and act professionally, with lots of guidance on technical recommendations and with easy to understand explanations of what the technical choices mean and why one can be a better website than another. As a result, the development was completed on time and exceeded our expectations. The feedback from our customers was very positive and compared to our previous results we doubled our turnover.
Computools | 341 Raven Cir, Camden Wyoming, Delaware 19934, US
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Computools was selected through an RFP process. They were shortlisted and selected from between 5 other suppliers. Computools has worked thoroughly and timely to solve all security issues and launch as agreed. Their expertise is impressive.