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Before you get in touch we wanted to let you know | Once you reached out to discuss your requirements | Before we start cooperation with you | While we are working with you | Before we release the deliverables | After we finished the agreed engagement |
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We work tirelessly on researching latest trends and technologies per guidance by Gartner, Microsoft, Google and other global businesses | We review the online presence of your business to prepare for the initial conversation | We double check the understanding of your requirements with key people in your team | We maintain the highest level of professional conduct | We thoroughly test the product according to industry best practices | We remain committed to our support or warranty obligations, you can count on a quick and meaningful response from our team |
We continuously train our engineers, analysts, designers and project managers on best practices and technical innovation | We are ready to present the case studies and technical expertise relevant to your request | We discuss with you pros and cons of the proposed ways of moving forward | We are responsive, communicative, and proactive | We incorporate the feedback from product managers, user acceptance team or focus groups into the solution | We come up with a proposal for future technological innovation, if this is of interest to you |
You can benefit from knowledge sharing and project expertise accumulated in our centres of excellence | We come to the first call ready to discuss your requirements and expectations in detail | We make clear key assumptions, dependencies, potential risks and mitigation strategies | We are focused on how to get things done | We ensure the security of the code and its transfer | We ask for a detailed feedback session so we can improve our services |
Our typical first project with a client takes 3 to 9 months to complete and 85% of the clients work with us beyond the initial project | We bring the experts with relevant technology or industry experience so you have maximum value from the first contact with us | We negotiate the legal and commercial agreements in good faith so you are comfortable they reflect the specific arrangements important to your business | We embrace the change, and are ready to work together with you to factor the new information into the delivery plans | We proactively discuss the support requirements with you, if applicable | We will ask for a reference letter or a testimonial |
We jointly define the business areas that will benefit most from digital transformation. This can be done by analysing current processes, business needs, and IT technology capabilities.
Break down your business areas into processes to understand how they interact with each other. This will help identify collaboration points between departments and opportunities for process optimisation.
Define how your departments interact with each other to identify opportunities for their improved collaboration.
Identify what synergies you want to achieve through digital transformation. This includes increased efficiency, reduced costs, improved customer service, or expanded business capabilities.
Conduct a comprehensive business process analysis to understand how they currently work. Then identify opportunities for process optimisation and automation.
This is a key stage of digital transformation, where we jointly define project structure, split the whole complex solution into modules, and, for all modules, define the layout structure.
We create a data flow for each process to determine how data enters the process, is processed, and is used. This is how you ensure data integrity and consistency.
Our teams develop an automation concept for each process to determine how it can be automated. This involves the use of robotic process automation (RPA), artificial intelligence (AI), or machine learning (ML).
Our experts create a solution architecture for process automation to determine how the various components of the automation system will interact.
We evaluate the costs and benefits of your transformation options to select the economically reasonable option to ensure a return on investment in digital transformation.
We consult on the deadlines for a fully functional solution to ensure it meets your business needs.
Implement the selected solution so you could evaluate its benefits to the business.
We provide further support and modernisation of your process automation system to keep it up-to-date.
We identify the specific business outcome the client is striving for.
We examine existing data and processes to assess the potential for improvement.
We examine in detail how data is collected and stored, identifying opportunities for optimisation.
We identify the specific data needed to achieve the objective.
We design the best option - be it dashboards, benchmarking analytics, AI assistant, etc. We define design structure, we split the whole complex solution into modules, and for all modules, we define the layout structure.
We choose the best ways to obtain the necessary information.
We make changes to the existing structure, adapting it to the new approach.
We design processing modules to ensure quality pre-processing of information.
We select a data storage strategy, potentially expanding the use of cloud services or performing a complete migration.
We create a repository where all potentially useful information for future analyses stacks up.
We provide support for the system, update it, and test new hypotheses for continuous improvement.
We jointly identify the business areas that will benefit most from modernisation.
Break down business areas into processes to understand how they interact with each other.
Identify how departments interact with each other to identify opportunities for improved collaboration.
Identify the key roles and the level of engagement that you would like to achieve.
Conduct analysis of your business processes to understand how they currently operate.
We develop a comprehensive solution architecture by defining the structure and splitting the complex solution into modules. For all modules, we define the layout structure.
We create a data flow for each process to define how data enters the process, is processed and used.
We develop an automation concept for each workflow to define how it can be automated.
We conduct a preliminary cost-benefit assessment of your modernisation options to select the most economically reasonable option.
Agree on the project timelines to ensure they are aligned with your business needs.
We implement the solution so you could evaluate the benefits it brings to the business.
Our team provides further support and modernisation of the process automation system.
Develop understanding of your product idea, target audience and goals.
Analyse your users, current and potential, their needs, and the context of how they use the product.
Research how users interact with similar products to discuss product differentiation ideas with you.
Analyse how your competitors are solving similar problems, so you communicate your strengths through marketing and technology.
Summarise the findings using frameworks such as Product Canvas, and discuss the roadmap with you.
Determine optimal architecture for product growth and scalability, and discuss pros and cons of technical decisions with you.
Build product prototypes and analyse user feedback, help you with A/B testing, and take the findings into consideration when planning development work.
Consider the project expectations and completion date to define the optimal team composition and how it is expected to change over time. The core team is involved from the start and serves as a knowledge holder for the colleagues who join the team later.
We follow an iterative development approach based on a chosen management framework, such as SCRUM, Kanban or Waterfall.
We emphasise proactive quality assurance and efficient testing with automation and regression testing. We use a well-defined release candidate strategy suitable for project release schedule.
We start planning the CI/CD pipeline from the architecture design phase. We utilise GitLab, Docker, Kubernetes, and cloud vendors for a modern and efficient pipeline, such as AWS, Microsoft Azure or Google Cloud.
We configure and deploy various environments such as Dev, QA, Staging, and Production. We set up monitoring metrics and alerts, and define a support team structure.
We work on product improvement from the project's early stages. We filter ideas through business analysis and technical review and discuss the priorities with you. We research new trends and technical solutions to offer improvements proactively.
We talk to project stakeholders to understand their needs, goals and expectations, as well as their perception of risks. This sets the foundation for effective collaboration in the future.
We define clear project boundaries, setting specific goals and objectives. We jointly develop a detailed work plan, breaking it into manageable phases and tasks.
We identify and document key project assumptions, potential external dependencies, and limitations. This helps keep the project on track towards overall goals in case new information emerges.
We conduct proactive risk analysis, assessing the likelihood and potential impact of each. We develop clear mitigation plans for managing risks and minimising their impact.
We carefully assess the necessary resources (people, equipment, finances). We develop an effective allocation plan, considering the teams' qualifications, availability, and synergy. We keep you informed proactively on any changes.
We select the optimal project management methodology (Agile, waterfall, hybrid) based on project specifics and our experience of similar work. We establish clear quality control, change management, and communication processes aligned with working practices at your organisation or team.
We regularly interact with your team members, informing them about the project’s progress, collecting feedback, and managing expectations. We conduct open presentations and meetings, building trust and resolving potential conflicts.
We break the project into small, manageable iterations, gradually developing and implementing functionality. We obtain feedback from users and stakeholders at each stage, ensuring project delivery aligns with overall project goals and maximises value.
We establish clear acceptance criteria for each iteration and the project as a whole. We conduct tests and seek feedback from business users, ensuring that the project meets their expectations.
We ensure a smooth transition of the project deliverables into production or to a new support team. We develop documentation and instructions for future reference and provide necessary support to the users and your business team.
We automate tasks that can be completed by the users independently.
We help clients build first-line support internally, resolve simple issues, such as input errors and connectivity issues.
We use tools and technologies to diagnose and troubleshoot problems.
We help clients resolve complex issues that require specialised knowledge and experience.
We constantly monitor user feedback and use it to improve our support processes. We use modern tools and monitoring practices to improve the efficiency of support and make it proactive.
We work with you to understand your needs and goals and define a design concept.
We define principles and approaches to user-centered design, taking into account your project specifics and industry preferences.
We analyse user preferences, identify competitors, share best practices to create a design that instills trus.
We define users' paths within the product to create a simple and meaningful navigation experience.
We adopt common design principles and guidelines to ensure consistency and quality of the design.
We define the visual language of the system to create a consistent and attractive design.
We create prototypes of the user interface for testing and feedback.
We iterare on design changes, taking into account user feedback and perception.
We create, test and take the best hypothesis for improving User Experience.
This phase defines the testing purpose, the methods, environments and versions of the systems to be tested, and the tools to be used.
This phase validates the system requirements to ensure they are clear, unambiguous, verifiable and non-conflicting.
Design the approach to test execution, types of testing to be used and configuration of test environments.
This phase creates test plans, test cases, checklists and guidelines that describe the testing methods and procedures.
This phase supplements the testing documentation with negative acceptance criteria defining what constitutes a software defect.
This phase verifies the interaction of the software components.
This phase verifies the functionality of the individual components of the software.
This phase verifies the software's compliance with the business requirements.
This phase verifies that changes made to the software have not introduced new defects. This is performed before any major release.
This phase verifies the software's functionality in the new environment or after the new build.
This phase verifies the the compliance of the front end implementation.
This phase verifies the software performance under under computational load or heavy user traffic.
This phase verifies the software security.
This phase creates automated tests that can help to reduce the time and cost of regression testing.
We work with you to understand your business goals and needs and identify areas where technology can help you succeed.
We assess your current development and solution architecture processes to identify areas for improvement.
We develop recommendations to improve your development and solution architecture processes based on our knowledge and experience.
We help you prioritise areas for improvement based on your business goals and resources.
We develop an implementation plan that includes specific actions, timelines, and resources required to implement our recommendations.
We conduct research on your software architecture and propose improvements to ensure scalability, flexibility, and alignment with business objectives.
We help you train employees on new skills and processes required to effectively implement our recommendations.
We track and evaluate the results of implementing our recommendations to ensure they deliver the expected results.
We provide support and maintenance after the implementation of our recommendations to help you address any post implementation challenges.
We help you measure the effectiveness of our recommendations to ensure they are delivering the expected results.
We help you adapt our recommendations to changing business needs.
We help you implement new technologies and innovations into your product design, development, analysis and solution architecture processes.
We establish a framework for ongoing enhancements, encouraging continuous improvement that adapts to emerging technologies, industry best practices, and changing business requirements.
We work with you to understand your business goals and needs and identify areas where technology can help you succeed.
We define goals and objectives. We work with you to analyse and prioritise backlog, breaking it down into manageable phases and tasks.
We identify and document key project assumptions, potential dependencies on external factors, and limitations, such as budget, time, or resources.
We conduct risk analysis, assessing the potential impact of each. We develop clear mitigation plans to manage risks and minimise their impact.
We carefully assess the necessary resources (people, equipment, finances). We develop an effective allocation plan, considering the team's qualifications, availability, and synergy.
We select the optimal project management methodology (Agile, waterfall, hybrid) based on project specifics and our experience of similar work. We establish clear quality control, change management, and communication processes aligned with working practices at your organisation or team.
We regularly interact with your team members, informing them about the project’s progress, collecting feedback, and managing expectations. We conduct open presentations and meetings, building trust and resolving potential conflicts.
We break the project into small, manageable iterations, gradually developing and implementing functionality. We obtain feedback from users and stakeholders at each stage, ensuring project delivery aligns with overall project goals and maximises value.
We establish clear acceptance criteria for each iteration and the project as a whole. We conduct tests and seek feedback from business users, ensuring that the project meets their expectations.
We ensure a smooth transition of the project deliverables into production or to a new support team. We develop documentation and instructions for future reference and provide necessary support to the users and your business team.
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