Automated Hotel and Restaurant: <br>Enhancing Guest Experience Through Technology

About the event

Join the free online event hosted by Computools and discover how to enhance the guest experience through technology.

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WHO IS THIS EVENT FOR

This online event is designed for Senior Level Business Positions, including CEO, CFO, CIO, CMO, COO, CTO, and other technology leaders in the hospitality sector. The event is dedicated to exploring the latest trends in digital transformation, automation, and innovation in the hospitality industry. Through the Q&A session, attendees will gain insights to help them enhance customer satisfaction, improve operational efficiency, and stay ahead of the competition.

Unlock tomorrow with Computools' expertise, and register now to attend the online event. Join other senior-level business professionals and technology leaders in the hospitality sector to gain valuable insights, learn new strategies, and discover opportunities for growth and innovation.

AGENDA

10 a.m.

START OF THE EVENT

Moderator:

Oleksandr Azmanov

Digital Transformation Consultant

Alexander has extensive experience in implementing technologies and digital transformation across various industries. He also worked as a Digital Strategist in the BeNeLux Region, where he was involved in the development and implementation of strategies in digital marketing. Oleksandr Azmanov is an experienced professional who will lead and moderate the online event. His extensive experience and expertise in digital transformation will enable him to provide participants with valuable insights and knowledge for optimizing business processes and enhancing customer experience through digital technologies.

10:15 a.m.

PERSONALIZING THE RESTAURANT EXPERIENCE THROUGH DIGITAL TRANSFORMATION

Waleed Khalid

Head of Digital Innovation

Waleed Khalid is the Head of Digital Innovation at Computools. With extensive experience in digital innovation and the application of cutting-edge technologies in the hospitality industry, Waleed will be speaking at the "AUTOMATED HOTEL AND RESTAURANT: ENHANCING GUEST EXPERIENCE THROUGH TECHNOLOGY" online event. As a business advisor, Waleed possesses solid persuasive skills, natural empathy, determination to achieve goals. He deeply understands software, data storage, and cloud technologies and has a keen business acumen. Waleed holds an educational degree and strives to understand clients' environments and long-term visions to deliver the right solutions.

10:50 a.m.

COMPREHENSIVE GUIDE TO HOTEL AUTOMATION: FROM A TO Z

Yaroslava Hudym

Head of Hospitality and Finance Industries

Yaroslava Hudym is the Head of Hospitality and Finance Industries at Computools, an esteemed speaker and expert in hotel automation. With a wealth of experience in the hospitality industry and financial sector, she is a trusted source of knowledge and innovative strategies in the field of hotel automation. Yaroslava was involved in eliciting product requirements, developing project visions, analyzing functional requirements, and creating work breakdown structures. Yaroslava has a broad range of skills, including business requirements gathering, functional requirements analysis, business process optimization, business data analysis, technical presentations, IT consulting, and business planning. Her expertise and experience make valuable contributions to the field of hotel automation, enabling her to deliver impactful presentations at professional conferences and events.

11:30 a.m.

Q&A session

Oleg Svet

Chief Delivery Officer

Oleg Svet brings extensive experience in automation and solution development for the hospitality industry. During the online event, he will conduct a Q&A session where participants can ask questions and receive expert answers. As the Chief Delivery Officer at Computools, Oleg leads a team of experts who develop and implement innovative solutions for automating the hotel and restaurant business. With his industry expertise and deep understanding of requirements, Oleg will shed light on important aspects and challenges related to hotel and restaurant automation. During the Q&A session, Oleg will address your questions and share practical examples to help you better understand how digital technologies can enhance customer satisfaction, optimize business processes, and increase profits in the hospitality industry.

WHY JOIN

Join hundreds of industry peers on the 8th of June for a comprehensive overview on how digital technology can support the growth of your hotel or restaurant business. Take away impactful ideas that will prepare your business for the next stage of digital transformation. Get the answers to your technical questions in plain language.

Digitized Workflows & Warehouse Management

Keep front and back house teams up to date with comprehensive real-time dashboards, enabling faultless order fulfillment and reducing human error.

CUSTOMER GROWTH

Grow your loyal customer base with easy-to-read, configurable digital menus, reach new customers with extended delivery options.

Organized Booking & Availability

Have clarity on current and projected occupancy rates, organize workflows digitally to allow your teams to focus more on customer needs.

General Systematization

Set up organization-wide standards that are easy to implement, optimize staff training experience, and monitor the adoption of new practices.

Tracking & Real-time Data

Gather insights by areas, brands, and venue types on occupancy, stock levels, employee performance, and customer satisfaction in real-time, while keeping historical data for setting up organization-wide performance expectations.

Performance Optimization

Reduce the need for human interaction in routine processes to optimize shift times.

Human Resources & Recruitment Automation

Keep track of staffing data, vacations, HR & Recruitment events, capacity forecast, regular or time-based activities, and requirements across all of your departments.

Boost Reach and Number of Customers

Expand your reach into other districts, counties, or countries depending on your current focus and expansion plans.

Speakers' Articles

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Automated Hotel and Restaurant:
Enhancing Guest Experience Through Technology

We will touch on over 150 operational processes and modules, highlighting best practices

Software solutions for the hospitality industry all over the world

Computools’ team developed industry solutions for businesses in 22 countries

About the event

WHO IS THIS EVENT FOR

AGENDA