Hospital management applications are what small clinics to large institutions need for managing digital paperwork so professionals can focus more on providing healthcare services. However, before building an app, processes must be fully understood along with what needs have to to be covered.
The first step in hospital app development is to identify main groups of users. There are usually 3 types of users who need to be considered: doctors, hospital staff, patients.
The next step is to understand user needs:
● Doctors will use it to view and fill in patient information for better and more relevant recommendations.
● Hospital staff will use it to monitor pharmacy and supplies, and depending on their roles, they may also require management related to other areas like operations, utility, etc.
● Patients will use it to have access to their personal medical data and information, including information about the hospital and their doctor(s).
Let’s look at several common examples.
As a patient, have you ever experienced the troubles a lack of information can create for you? Unclear schedules and budgets just to name a few. Another great example of why having an application for medical records and visits is so important is if you lose your prescription or other documents, the only way to get it back is to visit the doctor again.
As a doctor, it’s not uncommon for patients to arrive with limited knowledge or their previous visits or a lack of necessary paperwork going over their medical history. The lack of quick access to important information like medical history, professional notes, and visits leads to a lot of rework and wasted time.
To cover these goals and meet challenges, smaller hospitals prefer prebuilt medical practice management software that they can create an account in for their hospital. Although this is very helpful, the list of features in such hospital management software is limited and often houses patient information, appointments, billing, and reporting.
Let’s go over 6 reasons you need your own custom hospital management application.
1. Patient convenience
Provide patients with quick access to their information, appointments, and recommendations.
*Note: this varies by country as some local regulations require patient data to be provided to patients in a paper form only.
Give time back to hospital staff by streamlining communication and notifying patients about updates and appointments via in-app notifications.
Reduce errors and misunderstandings by eliminating the human factor and other manual work with automation.
4. Quality assurance
Get real-time insight into what actions were taken when and by who to assure that quality is always high.
Keep patient data secure by setting access permissions for doctors and hospital staff according to their roles, patients, and working hours.
6. Digital transformation – COVID-19
Digitize your processes and adjust your workflows to meet the needs of your hospital staff and patients with features for chat and video calls.
Having these advantages boosts your reputation in the eyes of your patients while at the same times streamlines organizational performance. Help more people during the pandemic with a custom hospital management application.