Caribbean bank

PROJECT DESCRIPTION

Caribbean Bank is the largest regional bank across the Dutch and English speaking Caribbean. It offers a full range of financial services in Retail, Corporate, and Investment Banking, as well as Wealth Management and Credit Financing. With millions of private and business customers across 17 Caribbean countries, Caribbean Bank puts client at the center of business processes to ensure satisfying experience and become the first choice of financial services provider in the region.

To fulfill the corporate vision and increase the development pace, the client turned to Computools team for a rehaul of an outdated online banking mobile application. Upon analyzing the client’s requirements, Computools selected experienced software engineers to assist the in-house IT department with updating the mobile app features, developing new microservices and integrating them with VISA API.

Outcome

Working side-by-side with the client’s IT department, Computools team implemented critical upgrades to the outdated online banking mobile application and implemented three VISA API-integrated microservices. As a result of efficient collaboration, the goals and objectives were achieved, the client is completely satisfied with the finished mobile application, which opens up new opportunities for its consumers.

Several key options we solved:

Provide users with ultimate transaction control, security hold, and parental control options.
Implement transaction validation when the account holder is abroad.
Implement service that allows users to create, preview, edit, and stop transactions.

+ 108%

Throughput, Users

+109%

Average Order

+83%

Increasing Productivity

+ 79%

Increasing Revenue

- 46%

Reducing Costs

52%

Business Process Automation

Digital Platform & Technology

Java

Computools experts selected Java to update the client's mobile app. This object-oriented programming language ensures security necessary for a financial application. Platform independent multithreaded coding, high performance, and a mature ecosystem with multiple libraries and frameworks made Java a logical choice to meet the client’s requirements.

Microservices

Microservice architecture enabled continuous and independent delivery and deployment of separate blocks of a single complex application. Tight block bounds supported technological variety and allowed Computools experts to implement the most efficient stack for each of the application’s features.

JAX-RS

JAX-RS is a JSR standard that enabled Computools team to develop a RESTful web service that can be deployed by any Java application server. This approach was used for routing definition and to eliminate service class limitations.

Microsoft SQL Server

Computools software engineers employed Microsoft SQL Server to maintain the server’s stable performance and ensure data recoverability and availability. This relational database management system is easily scalable, high performance, secure, and low maintenance which meets the requirements of the client’s application.

Communication Framework

Open and efficient two-way communication is crucial to the success of a digital transformation project. Following consultation with the client, we agreed upon a clear and unambiguous communication framework with scheduled regular face-to-face and online meetings and regular reports by email.Our communication ecosystem also incorporated a structured documents environment and client access to Computools' internal task managing platform. This made both the general project roadmap as well as specific processes transparent and clear for all parties.

Communication:

Skype

Jira

Slack

TEAM

To complement the client’s in-house team, Computools screened the pool of software engineers. The most experienced developers with Backend Java and Microservices architecture expertise were chosen to accelerate the mobile app development.

1. Computools team 2. CARIBBEAN BANK

Business Analyst

Nikita Abelmasov

Team Lead

Oleg Svet

Project Manager

Andrey Melnichenko

Software Engineer

Igor Ryadinsky

Software Engineer

Mikhail Bobrovsky

Quality Assurance Engineer

Gleb Kovalenko

Team Lead

Project Coordinator

BACKSTAGE

The efficiency of the Computools team is contingent on an established development flow and seamless communication between in-house engineers and the client-side specialists. A routine of regular planning sessions and review meetings promotes successful cooperation among the distributed team members.

Sprint Retrospective

Retrospectives rounded up every sprint. Development team members analyzed the strongest and weakest aspects of their processes. Each session was concluded by a plan of operational improvements to be implemented in the course of the following sprint.

Planning Session

Beside initial planning meeting, the Computools team assembled at the beginning of sprints to discuss the features to be implemented, decompose large tasks, assess and assign them to individual developers. Regular planning sessions enabled the team to keep to the development schedule and deliver the product within the deadline set by the client.

Sprint Demo

To ensure cohesive development efforts, Team Lead finalized every sprint with a review and demo session. The whole team could assess the implemented features and the overall progress of the project as well as identify future sprint priorities.

PROJECT TIMELINE

Background

First Sight

Client's business processes analysis
Identifying strengths & weaknesses
Setting goals with the client
Deriving Specification, Tasks & Deadlines

Strategy

Planning

Business process modelling
Technology selection

Project Management Flow

Expertise-based talent evaluation and team forming
Internal Communication Flow establishment
Project Management Methodology

Development Flow

Methodology Implementation

Implementation

System Implementation

System requirements’ analysis
Role Assignment Tasks Assignment

Software Development

Code Creating & Refactoring
Testing & Fixing

Launch

Verification of safety requirements
System Launch
Deploy & Support

16 reasons why
computools

1.

TURNKEY SOLUTIONS

Access to niche expertise and solutions that focus on quality, efficiency, and saving time.

2.

INNOVATION

Trusted innovation management and performance valued by world experts at the IMP³rove Academy.

3.

ISO 9001:2015

Certified processes according to international standards and backed by experience.

4.

A WIDE RANGE OF TECHNOLOGY STACK

Access to a multi-technology environment that enhances product development.

5.

TRANSPARENCY

Security in knowing that you never have to question where you're at or what's happening in the development process.

6.

LONG TERM PARTNERSHIP

Gain stability with a partner who believes in long-term relationships and views it as a fundamental value.

7.

ON THE SAME PAGE

Work with teams that have your business goals in mind. Each step is a step towards improving your overall business processes.

8.

ESTABLISHED POSITION ON LOCAL JOB MARKET

Low staff turnover due to geographical location and leadership in the region.

9.

INTERNATIONAL PARTNERSHIPS

A number of International association memberships allow us to understand your needs no matter where you're located in the world.

10.

IT CLUSTERS

Collaboration with IT professional associations and the knowledge exchange that come with it keep us as an industry leader in IT development.

11.

AWARD-WINNING

Confidence in the fact that we are respected as global IT-experts with awards and recognitions to prove it.

12.

CONSTANT IMPROVEMENT

Regular internal seminars, training, and workshops contribute to the continuous improvement of Computools's engineers and analysts.

13.

INSTANT SCALING of
in house teams

Meet project deadlines through the instant scaling of an in-house digital team or adding professionals as needed.

14.

Instant access to expertise and solutions

Gain instant access to expertise and niche solutions that provide fast and measurable results.

15.

Professional engineers with niche skills

Utilize experienced engineers with the skills to deliver quality results on time and on budget.

16.

Full control over
team management

Get a dedicated team fully integrated into your company's processes, involved in your project, and under your management.

One of the leading banks in the Caribbean

Solution:

Industry:

BUSINESS CHALLENGE

weaknesses

strengths

PROJECT DESCRIPTION

Outcome

Throughput, Users

Average Order

Increasing Productivity

Increasing Revenue

Reducing Costs

Business Process Automation

Digital Platform & Technology

Communication Framework

Skype

Jira

Slack

TEAM

Business Analyst

Team Lead

Project Manager

Software Engineer

Software Engineer

Quality Assurance Engineer

BACKSTAGE

Sprint Retrospective

Planning Session

Sprint Demo

Internal Communication Flow

Project Management Methodology

PROJECT TIMELINE

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16 reasons why
computools