We can develop a wide range of software solutions to help you improve the guest experience, streamline operations and increase the profitability of your hospitality business.

Ghost Kitchen Management System

We can develop a system for optimising the operation of virtual restaurants that will automatically track ingredient inventory, forecast demand, and generate orders to suppliers to minimise product loss. You will be able to optimise staff work schedules based on the projected volume of orders. The system can help you determine which dishes sell best and adjust your menu accordingly. This will allow you to minimise food waste and maximise profits.

Al Chatbot for Guest Services

We can develop a virtual assistant for your business that will use artificial intelligence to answer guests’ questions quickly, such as restaurant opening hours or available services. They will be able to book services such as spa treatments or restaurant tables. The chatbot can provide recommendations for restaurants, bars, entertainment, etc.

Mobile Check-in System

We can develop a system that allows your guests to check in and out directly through a mobile app, choose a room and additional services, pay for accommodation and other services, and receive room keys via a mobile app. Your guest can check in at the hotel while standing in traffic on the way to it. This will allow them to save time and check into the room immediately upon arrival.

Biometric System

We can develop a biometric authentication system that provides secure and convenient access to your resources. This system uses a person’s unique physiological and behavioural characteristics, such as fingerprints, facial or voice recognition, to identify users. Your guests can check in to your hotel by simply placing a finger on the scanner. The biometric access control system restricts access to certain areas of the hotel (such as the VIP floor) using biometrics. Only guests with authorised fingerprints can access the lounge area. The biometric personalisation system automatically adjusts the room temperature according to the guest’s preferences.

Delivery Management System

We can develop a delivery management system for your business that allows effective management of orders, tracking their status, routing deliveries and providing a high level of service. For example, such a system can help you optimise home delivery processes, reduce delivery time and increase customer satisfaction. And hotel guests can order food to their room without leaving the room. The delivery management system automatically tracks the status of orders, prints receipts and assigns couriers. It tracks the location of couriers, predicts delivery times, and informs customers about the order status. Inventory management system generates stock reports, and notifies when an order needs to be placed.

Customer Relationship Management System

We can develop a CRM system to manage customer relationships, track customer preferences and interaction history, and improve service levels. A CRM system can help your hotel or restaurant staff provide a personalised service, considering each guest’s preferences and history. Ghost kitchens CRM allows you to take orders, generate personalised offers, and track reviews. The platform allows you to analyse reviews, segment your audience, and forecast demand.
You will be able to track hotel occupancy, revenue, expenses and analyse reviews.

Smart Room Control System

We can develop a smart room control system that allows your hotel guests to control various aspects of room comfort, such as lighting, temperature and electronics, using a mobile app or voice commands. For example, guests can adjust their room’s lighting and air conditioning using their smartphone or voice assistant. IoT platform allows you to integrate new smart thermostats that automatically regulate the room temperature, saving energy. Your staff will be able to automatically switch off room lights when a guest leaves the room. With predictive analytics, you will be able to automatically give your guests a room with a view they like when they check in again. We also develop digital key systems that replace traditional plastic key cards with digital keys that guests can use via their mobile device to access their rooms and other areas of the hotel.

Al-powered System

We can develop an Al-based automation system that helps you automate the processes of creating and distributing marketing content and analyse your customers’ behaviour and preferences for more accurate targeting. For example, such a system can be used to personalise advertising campaigns and offers based on customer preferences and interaction history data.

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Benefits you can receive from cooperating with us

Quality of service

Modern technology allows you to collect, analyse and use data on your guests' preferences and behaviour to create a personalised service experience. You'll be able to personalise offerings, create tailored menu or event recommendations and offer services according to specific guest requests. Automating and streamlining processes with technology can reduce waiting times, minimise the likelihood of errors and improve the overall quality of service. For example, chatbots and virtual assistants can provide 24/7 customer support, quickly responding to customer queries and resolving issues.

Increased customer loyalty

The personalised service and attention to detail achieved through the use of technology strengthen your relationship with your guests. Guests who feel cared for and see that staff are attentive to their preferences tend to return, thereby increasing long-term loyalty and recommending the establishment to others.

Increased operational efficiency

Biometric technology, chatbots and smart rooms help automate routine processes such as check-in, ordering services and inventory management. You'll be able to reduce service time and lower operational costs, as well as increase security and reduce the likelihood of errors.

Efficient resource managemen

Technology helps you optimise the use of resources, including labour, energy, and food. Analytical tools and inventory management systems allow you to forecast demand more accurately and adapt supply, reducing wastage and unnecessary costs.

Increased sales

Online ordering and delivery platforms and ghost kitchens allow restaurants to serve customers beyond the physical location of the establishment, expanding geographic reach and increasing turnover. Digital menus and platforms also facilitate cross-selling and improved inventory management.

Health and safety

Contactless technology and biometric systems minimise the need for physical interaction, reducing the risk of spreading infections and enhancing transaction security. By doing so, you will not only protect the health of guests and staff but also build customer trust in the brand.

Feedback

Using artificial intelligence and analytical tools allows you to quickly gather customer feedback and adapt your services, menus and marketing strategies to meet changing customer needs and preferences.

Scalability

Technology allows you to manage operations more flexibly, adapt to seasonal fluctuations in demand, and scale your business without significant capital investment. Ghost kitchens and digital platforms, in particular, allow you to quickly test new concepts and menus and expand your service geographies without having to open new physical locations.

Sustainability

Smart rooms and contactless services help save resources and energy, reduce waste, and contribute to the realisation of sustainability principles in hotel and restaurant operations.

Selected Cases

Explore and learn more about some of Computools' recently delivered projects

CONTACT US

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Solution Architecture

Here are some benefits of what you will get in collaborating with us:

01.

Experienced solution architects will help you clearly define your business goals and needs, and design a software architecture that meets those goals. This will ensure clear understanding and alignment within the team on what needs to be built and how it should work.

02.

Solution architects can help you identify and mitigate potential problems early in the development process, which can save you time, money, and effort. We can also help you choose the right technologies and tools for your project, which can help avoid costly mistakes.

03.

A solution architecture that is designed with future growth in mind will allow your software to scale to meet your needs. It will also make your software more flexible so that you can easily adapt to changing business requirements.

04.

Experienced solution architects can design a software architecture that is optimized for performance and reliability. This can result in faster, more responsive, and more reliable software.

05.

A well-designed solution architecture makes software easier to maintain and support. This can reduce operating costs and make it easier to make changes to the software in the future.

UX/UI Design

Here are some benefits of what you will get in collaborating with us:

01.

Improved User Experience (UX): our professional UX designers can research your users’ needs and behaviors to create an intuitive and user-friendly interface. This can lead to increased user engagement, conversion, and satisfaction.

02.

Enhanced User Interface (UI): our professional UI designers will create a visually appealing and aesthetically pleasing interface that aligns with your brand. This can improve your brand image and make your product or service more attractive to users.

03.

Increased Conversion: our result-oriented approach in creating UX/UI design can help you boost conversions by encouraging users to take desired actions, such as signing up, purchasing, or downloading.

04.

Reduced Development Costs: involving UX/UI designers early in the project can help you identify and resolve potential problems before they lead to costly development errors.

05.

Increased Return on Investment (ROI): well-designed UX/UI can lead to a significant increase in the ROI of your product or platform.

Project Management

Here are some benefits of what you will get in collaborating with us:

01.

Reduced costs: by outsourcing project management to us, you can save money on the costs of hiring, training, and retaining a project manager. We have a pool of experienced project managers on staff who are already familiar with the latest project management methodologies and tools. This can help to ensure that projects are completed on time and within budget.

02.

Improved project outcomes: we have a proven track record of successfully delivering software development projects. We have the experience and expertise to identify and mitigate potential risks, and we are skilled at managing complex projects with multiple stakeholders. As a result, you can expect to see improved project outcomes, including higher quality software, fewer defects, and faster time to market.

03.

Increased focus on core business: you can free up your internal staff to focus on their core business activities. This can lead to increased productivity, improved morale, and greater innovation.

04.

Access to a wider range of expertise: we have a team of experts with a wide range of skills and experience. This can be a valuable resource for you if you need help with tasks such as requirements gathering, risk assessment, and change management.

05.

Peace of mind: knowing that your project is in the hands of experienced professionals can give you peace of mind. This can allow you to focus on other important matters, such as developing your business strategy and marketing your products and platforms.

Web Development

Here are some benefits of what you will get in collaborating with us:

01.

Expertise and experience: we have teams of experts with the skills and experience to design, develop, and implement complex web products and platforms. We are up-to-date on the latest technologies and trends, and we can help you create a website, web product and web platform that meets your specific needs and goals.

02.

Time and cost savings: developing a website, web product or web platform in-house can be a time-consuming and expensive process. By hiring us, you can save money on the cost of hiring and training employees, and you can get your expectations up and running faster.

03.

Quality assurance: we have a rigorous quality assurance process in place to ensure that your website, web product or web platform is bug-free and meets your standards.

04.

Scalability and security: we can design and develop a website, web product or web platform that can scale to meet your growing needs. We can also help you secure it from cyberattacks.

05.

Ongoing support: we do ongoing support for our clients. This means that you can get help if you have any problems with your website, web product or web platform after it is launched.

Mobile Apps Development

Here are some benefits of what you will get in collaborating with us:

01.

Access to a team of experts: we have teams of experienced and skilled developers who are up-to-date on the latest technologies and trends. This can help to ensure that your app is developed on time, within budget, and to a high standard.

02.

Reduced costs: hiring us can be more cost-effective than developing an app in-house. This is because you will not have to pay for the salaries and benefits of full-time developers, and you will not have to invest in the necessary software and hardware.

03.

Increased efficiency: we have a proven track record of delivering high-quality apps on time and within budget. We also have the experience and expertise to manage complex projects effectively.

04.

Peace of mind: when you hire us, you can rest assured that your app is in good hands. You will have a dedicated project manager who will keep you updated on the progress of your project and address any concerns you may have.

05.

Access to new technologies: we have access to the latest technologies and tools. This can help you to develop innovative and cutting-edge apps that meet your specific needs.

06.

Scalability: we can help you to scale your app to meet your growing needs. This is important if you are planning to launch your app to a large audience.

07.

Improve your time to market: we can help you to get your app to market quickly and efficiently. This can give you a competitive edge in the marketplace.

08.

Reduce risk: we can help you to identify and mitigate risks associated with app development. This can help to protect your investment.

09.

Get ongoing support: we provide ongoing support for your app after it has been launched. This can help to ensure that your app is up-to-date and running smoothly.

Artificial Intelligence

01.

Progressive Services: Our company utilizes advanced technologies such as TensorFlow, PyTorch, and scikit-learn to develop models that drive innovation and efficiency in your operations.

02.

Data Enhancement: By leveraging tools like Apache Spark and Hadoop, we process and analyze large datasets to extract valuable insights and drive data-driven decision-making for your company.

03.

AI Integration: Our team excels in implementing AI technologies with robust frameworks such as Django and Flask, ensuring smooth and efficient integration that aligns with your current infrastructure.

04.

Lifecycle Support: From initial consultation to deployment and maintenance, our company is committed to delivering exceptional support using industry-leading tools for collaborative development and model testing.

05.

Customised Solutions: By employing agile methodologies and tools such as Kubernetes for container orchestration, we ensure that our AI solutions are scalable and adaptable to meet the specific needs of your organization.

06.

Security and Compliance: Our approach includes implementing robust security practices and tools like AWS IAM and Azure Security Center to safeguard your data and ensure compliance with industry standards and regulations.

Blockchain

Here are some benefits you will get in collaborating with us:

01.

Innovative Solutions: We will leverage cutting-edge blockchain technology to build scalable and secure solutions tailored to your complex business challenges.

02.

Enhanced Security: Our company will utilise blockchain’s inherent security features to protect your sensitive data and transactions, ensuring robust protection against potential threats.

03.

Increased Transparency: We will help you achieve greater transparency and traceability in your transactions and processes, fostering a high level of trust and accountability within your organisation.

04.

Efficiency Gains: By implementing smart contracts and automated processes, we will streamline your operations and reduce costs, minimising manual intervention and errors.

05.

Customisation: Our team will design blockchain solutions that are specifically customised to meet your unique business needs and integrate seamlessly with your existing systems.

06.

Expertise and Support: You will benefit from our extensive blockchain expertise, receiving end-to-end support from strategy and development through to implementation and ongoing maintenance.

07.

Future-Proofing: We will ensure that your blockchain solutions are adaptable to evolving industry trends and technological advancements, keeping your business ahead of the curve.

Cloud

Here are some benefits of what you will get in collaborating with us:

 

01.

Scalable Infrastructure: We provide a scalable cloud infrastructure that grows with your business needs, ensuring you always have the resources to handle increasing workloads without any performance hiccups.

02.

Cost Efficiency: Our cloud solutions are designed to optimise your costs by offering flexible pricing models and efficient resource allocation. They help you manage expenses while maximising value.

03.

Enhanced Security: We prioritise the security of your data by implementing robust cloud security measures and compliance protocols, giving you peace of mind knowing that your information is protected against potential threats.

04.

Seamless Integration: Our cloud platforms seamlessly integrate with your existing systems and applications, allowing for smooth transitions and minimising disruptions to your operations.

05.

24/7 Support: We offer round-the-clock support to address any issues or concerns you might have, ensuring that your cloud services operate smoothly and any problems are resolved promptly.

06.

Innovative Solutions: Our team is dedicated to providing cutting-edge cloud technologies and solutions that drive innovation and keep you ahead of the competition in a rapidly evolving digital landscape.

Computer Vision

Here are some benefits of what you will get in collaborating with us:

 

01.

Advanced Technology Integration: By partnering with us, your company will benefit from our cutting-edge computer vision technology, which we tailor to meet your needs. We seamlessly integrate our solutions into your existing systems, enhancing overall efficiency and performance.

02.

Customised Solutions: We understand that each business has unique requirements. Our team will work closely with you to develop customised computer vision solutions that address your specific challenges and objectives, ensuring a perfect fit for your company’s needs.

03.

Expertise and Innovation: We leverage the latest advancements in computer vision to provide state-of-the-art solutions that drive your business forward and keep you ahead of the competition.

04.

Enhanced Accuracy and Efficiency: We guarantee that our computer vision solutions will significantly improve the accuracy and efficiency of your processes. By automating and optimising visual data analysis, we help you achieve better results with less effort.

05.

Ongoing Support and Maintenance: Our commitment to your success doesn’t end with implementation. We offer continuous support and maintenance to ensure that your computer vision systems operate smoothly and effectively, allowing you to focus on what matters most to your business.

06.

Scalability and Flexibility: Our computer vision solutions are designed to scale with your business. Whether expanding or adapting to new challenges, we provide flexible solutions that grow with you, ensuring long-term value and adaptability.

07.

Competitive Advantage: By choosing to collaborate with us, your company will gain a competitive edge through the use of advanced computer vision technology. We empower you to innovate and excel in your industry, setting you apart from competitors and enhancing your market position.

Cybersecurity

Here are some benefits of what you will get in collaborating with us:

 

01.

Proactive Threat Detection and Response: We employ a robust suite of security tools, including advanced threat intelligence platforms, SIEM, and SOAR solutions to proactively identify and respond to potential threats. Our team leverages machine learning algorithms to analyse vast amounts of data and detect anomalies that may indicate a security breach.

02.

Customizable Security Solutions: We tailor our security solutions to meet your company’s unique needs by conducting in-depth risk assessments and developing customised security strategies. Our experts have extensive experience in various industries and can provide tailored solutions for your specific technology stack, whether cloud-native, on-premises, or hybrid.

03.

Expert Cybersecurity Consulting: Our team of certified cybersecurity professionals offers expert guidance on industry best practices, compliance requirements, and emerging threats. We provide ongoing consulting services to help your company maintain a strong security posture.

04.

Incident Response and Recovery: In the event of a security incident, our team will rapidly respond to minimise the impact and restore your systems. Our incident response plan includes a comprehensive set of procedures for containment, eradication, and recovery.

05.

Vulnerability Management: We conduct regular vulnerability assessments to identify and remediate weaknesses in your systems. Our team utilises industry-leading vulnerability scanning tools and penetration testing techniques to ensure your environment is secure.

06.

Security Awareness Training: We offer comprehensive training programs to educate your employees about the latest threats and best practices. Our training modules are tailored to your organization’s specific needs and include interactive elements to enhance learning.

Data

Here are some benefits of what you will get in collaborating with us:

 

01.

Expert Engineering Team: We will provide you with a highly skilled team of engineers specialising in specific technologies, e.g., Python, Java, React, and Kubernetes, who can seamlessly integrate into your existing development processes.

02.

Scalable Data Pipelines: Our company has extensive experience in building scalable and robust data pipelines using tools like Apache Kafka, Spark, and Airflow, enabling you to extract valuable insights from your data more efficiently.

03.

Cloud Infrastructure Expertise: We will leverage our expertise in cloud technologies, such as AWS, GCP, Azure, to deploy and manage your applications on secure and cost-effective infrastructure.

04.

DevOps Excellence: Our company offers comprehensive DevOps practices, including continuous integration and continuous delivery (CI/CD), to accelerate your software development lifecycle and improve product quality. We will work closely with your team to understand your unique business needs and develop customized solutions that align with your strategic goals.

05.

Technological Innovation: Our company is committed to staying at the forefront of technological advancements. We will introduce you to the latest innovations in relevant technologies, to drive innovation and competitive advantage.

Internet of Things

01.

Technology Integration: We integrate advanced IoT technologies and frameworks like AWS IoT Core, Microsoft Azure IoT Hub, and Google Cloud IoT Core into your solutions. By utilizing these platforms, we ensure high availability, low latency, and reliable connectivity, resulting in seamless data transfer and device management.

02.

Custom Hardware Solutions: Our team designs and develops custom IoT hardware. This approach allows us to create tailored devices that meet your specific requirements, optimizing performance and functionality while reducing costs associated with off-the-shelf solutions.

03.

Real-Time Data Processing: We use data processing tools like Apache Kafka for real-time data streaming and Apache Spark for fast, in-memory data processing. This enables us to handle large volumes of data efficiently and provide you with timely insights and actionable information, improving decision-making and operational responsiveness.

04.

Enhanced Security Protocols: Our company implements advanced security measures including encryption, secure authentication, and regular security audits. These measures protect your IoT infrastructure from cyber threats, ensuring data integrity and safeguarding sensitive information against unauthorized access.

05.

Integration with Existing Systems: We utilize APIs, MQTT (Message Queuing Telemetry Transport), and RESTful web services to integrate IoT solutions with your existing systems. This ensures that data flows smoothly between devices and applications, enhancing system interoperability and streamlining your operations.

06.

Analytics and Reporting: We incorporate powerful analytics platforms. By integrating these tools, we provide you with detailed visualizations and reports on your IoT data, enabling you to track performance metrics, identify trends, and make data-driven decisions that drive business growth.

07.

Scalable Architecture: We design scalable IoT architectures using cloud services such as AWS Lambda and Azure Functions, along with microservices architecture. This approach supports the seamless addition of new devices and data streams, allowing your IoT infrastructure to grow with your business and handle increased data volumes efficiently.

08.

Dedicated Support and Maintenance: Our team offers continuous support and maintenance services, including regular updates and patches to ensure optimal performance. We provide quick resolution of any technical issues and proactive monitoring to prevent potential disruptions, keeping your IoT systems reliable and up-to-date.

DevOps

Here are some benefits of what you will get in collaborating with us:

01.

Faster time to market: our DevOps practices can help you release new products and features to market faster.

02.

Improved software quality: our DevOps practices can also help to improve the quality of software. This is because our DevOps teams typically use a variety of tools and techniques to automate testing and monitoring, which can help to identify and fix bugs early in the development process.

03.

Reduced costs: our DevOps practices can also help to reduce costs. This is because our DevOps teams can help to automate many of the manual tasks involved in the software development process, which can reduce the need for labor. Additionally, our DevOps teams can help to improve the quality of software, which can reduce the number of defects that need to be fixed after release. Finally, our DevOps teams can help to improve the efficiency of IT operations, which can also reduce costs.

04.

Increased agility: our DevOps practices can also help you to be more agile. This is because our DevOps teams are able to respond to change quickly and easily. Additionally, our DevOps teams are typically more collaborative, which can help to break down silos and make it easier for teams to work together.

05.

Improved customer satisfaction: our DevOps practices can also help to improve customer satisfaction. This is because our DevOps teams can help to deliver higher quality software faster and more frequently. Additionally, our DevOps teams can help to improve the reliability of software, which can reduce the number of outages and downtime. Finally, our DevOps teams can help to improve the security of software, which can protect customer data.

Software Testing

Here are some benefits of what you will get in collaborating with us:

01.

Expertise: we have a deep understanding of the testing process and the latest tools and technologies. We can help you identify and fix bugs early in the development process, which can save you time and money in the long run.

02.

Objectivity: in-house developers may be too close to the project to objectively evaluate the software. We can provide an unbiased perspective and help you identify areas that need improvement.

03.

Cost-effectiveness: outsourcing software testing can be more cost-effective than hiring and training your own staff. We have the economies of scale to offer testing services at a lower price than you could do yourself.

04.

Scalability: we can scale our testing services up or down to meet your needs. This is especially beneficial if you are working on a project with a tight deadline or if you have a fluctuating workload.

05.

Access to new technologies: we have access to the latest software testing tools and technologies. This can help you ensure that your software is tested thoroughly and that it meets the latest industry standards.

06.

Reduced risk: by outsourcing software testing, you can reduce the risk of releasing software that contains bugs or defects. This can help you protect your reputation and avoid costly customer support issues.

07.

Improved time to market: by identifying and fixing bugs early in the development process, software testing can help you get your product to market faster. This can give you a competitive edge and help you increase your profits.

08.

Increased customer satisfaction: releasing high-quality software can help you improve customer satisfaction and reduce customer churn. This can lead to increased revenue and long-term growth.

Solution Architecture Technologies

UX/UI Design Technologies

Project Management Technologies

Web Development Technologies

Mobile Apps Development Technologies

Artificial Intelligence Technologies

Blockchain Technologies

Cloud Technologies

Computer Vision Technologies

Cybersecurity Technologies

Data Technologies

Internet of Things Technologies

DevOps Technologies

Software Testing Technologies