CRYPDRIFT

Delivering a comprehensive stock and cryptocurrency exchange system for CrypDrift .

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AT A GLANCE

Our client needed a sophisticated system for exchanging cryptocurrencies with various financial instruments. With our help, CrypDrift successfully exchanged stocks, instruments, and cryptocurrencies by implementing automated trading bots and expanding its customer base from B2B to B2C. Our company provided CTO as a service to ensure the successful integration of this system.

THE CLIENT

CrypDrift is a fintech company that needed capital markets software development. The client wanted a user-friendly interface allowing users to perform basic trading operations, including setting up trading bots.

BUSINESS CHALLENGE

Before starting cooperation with us, one of the main problems was the difficulty of using the accumulated experience and functionality in B2B and B2C trading. In addition, it was important to ensure the exchange between fiat shares and cryptocurrencies. The technical challenges in implementing the main idea were also serious. In these circumstances, there was a need for a comprehensive approach to the development and implementation of a cryptocurrency exchange system. Despite these difficulties, our client had extensive experience in trading and a strong position in the B2B segment, and his idea attracted considerable interest in the market.

SOLUTION SUMMARY

The team with Computools’ CTOaaS successfully implemented a system for stocks and cryptocurrency exchange. They also developed a system that enables automated trading through trade bots, considering network latency in trading servers. Additionally, they expanded the client’s offering from B2B to B2C by enhancing functionality and improving the user experience.

The process involved:

  • An analysis phase
  • Implementation of the core system
  • Enhancement of functionality
  • Project launch with ongoing support

IMPACT

Computools successfully implemented the system with key functionality for crypto price monitoring, exchanging stocks and other financial instruments. Our team built an interface that allows users to perform necessary trading operations, including setting up trading bots. Overwhelmingly positive feedback from the community. 70% of users are “Satisfied” or “Highly satisfied” with the changes. The new individual consumer segment reached 50,000 users in the first year.

WHY COMPUTOOLS

Computools has a team of experienced professionals skilled in a wide range of technologies and industries. Our expertise is valuable in developing high-quality software solutions. We provide CTO as a Service with an experienced professional, allowing us to understand the specific challenges and opportunities the client faces and create solutions that address them.

STORY IN DEPTH

Background

The client had a rich experience and a strong market position. However, they were facing an issue in leveraging this success to enter the B2C market.

Approach to solution

Communication channels were established to ensure effective collaboration and coordination between the development team and the client. Regular meetings, updates, and feedback sessions were conducted to facilitate financial software development and address any concerns that arose during the process.

Computools role

During the project, an analysis phase was conducted to create the system architecture and design, which involved developing trading and financial operation algorithms on paper. Subsequently, the core system was implemented, integrating crypto price market data sources and interactive brokers. The team also focused on enhancing functionality, specifically targeting user experience improvements for B2C users.

Key decisions and outcomes

During the development process, we identified inefficiencies in exchanging cryptocurrencies and fiat shares and proposed changes that led to improvements. We also customised trading algorithms to optimise client results. The user analysis helped us develop functionality aimed at their needs, which contributed to increased satisfaction from using the product.

DIGITAL PLATFORM & TECHNOLOGY

PROJECT MANAGEMENT METHODOLOGY

The need for a flexible and iterative approach to project development drives the choice of Agile methodology. It enables quick adaptation to changes in client requirements, evolving solutions, and a constantly changing environment. Agile methodology promotes continuous learning and process improvement throughout the development process.

Furthermore, Agile methodology actively involves the client in the development process. Regular demonstrations, feedback and active client participation allow for refining of requirements and ensuring the development outcomes align with their expectations.

Scrum

PROJECT TIMELINE

crypdrift project timeline

WHAT OUR CLIENT SAID

Computools' expertise in developing user-friendly trading platforms was instrumental in our successful expansion into the B2C market. Their CTO as a Service model gave us the strategic guidance and technical skills to achieve our goals. We are thrilled with the results and the positive feedback we've received from our new clients.

CONTACT US

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CRYPTHUSIAST

A cryptocurrency exchange social network.

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AT A GLANCE

Crypthusiast is a social network platform designed for cryptocurrency enthusiasts to exchange multiple cryptocurrencies within minutes. Computools helped them build a powerful social network with market forecasting and engaging tools, and they streamlined crypto management for profitable user experiences.

THE CLIENT

The client, Crypthusiast, is a company that provides a platform for cryptocurrency exchange with elements of social networking. They sought to create a platform where users can exchange over 150 cryptocurrencies quickly and engage in discussions about the subject. They aimed to attract a global community of crypto-enthusiasts. With a dedicated CEO, product owner, subject matter expert, and marketing team, Crypthusiast aimed to establish a thriving social network for cryptocurrency enthusiasts worldwide.

BUSINESS CHALLENGE

The client experienced challenges initiating the user acquisition process and executing an effective marketing campaign to launch a social network from scratch. Additionally, designing a system that allows users to forecast price dynamics and track the accuracy of their predictions required extensive development efforts. Integrating various tools for cryptocurrency exchange, data sources, and news analysis from diverse sources further added to the complexity. The client team needed an expert CTO to fulfill these tasks.

SOLUTION SUMMARY

Computools provided the client with a CTO as a service and a tech team that worked closely with the client for social network software development and addressed these challenges. Our expert CTO successfully created a roadmap to an engaging network with tools that attracted active user participation. He was also responsible for developing a signal system, enabling users to receive reliable market forecasts and monetise their predictions. A comprehensive set of tools was designed to assist users while providing functionality for companies to leverage the system.

IMPACT

Computools CTO and the client’s team successfully developed a social network platform that attracted 10,000+ users on various devices. The platform’s engaging tools and comprehensive features contributed to achieving 90% of the Premium Feature Yearly Plan and Subscription Plan Monthly sales targets.

WHY COMPUTOOLS

Computools was chosen as the technology partner for this project due to our expertise in developing a social network platform, our ability to address specific challenges in user acquisition and marketing, and the successful creation of engaging tools and a signal system for market forecasts.

STORY IN DEPTH

Background

The challenge for our client was launching a brand-new social network platform in a competitive space. They envisioned a platform specifically designed for cryptocurrency enthusiasts, but attracting users and establishing a thriving community presented a significant hurdle.

Approach to solution

The development of social network software involved creating a concept focused on user analysis, specialised UX, and system design. We developed the core system, incorporating key features to provide users with reliable information. Additional tools were enhanced to support cryptocurrency work, and a module for business users was developed.

Computools role

Computools’ CTO screened the pool of engineers to complement the client’s team and accelerate Crypthusiast development. The team consisted of specialists carefully chosen based on their specific expertise to tackle the case’s challenges. It was a strong team with experience working together.

Key decisions and outcomes

The CTO recognised the importance of creating an engaging and user-friendly platform to attract and retain users. To address the need for accurate market forecasts, the team developed a robust signal system that enables users to receive reliable predictions.

Design

Design tasks involved creating semi-fictional user profiles to guide product development, logically structuring website content, creating the interactive design, and finalising the visual design of the product's user interface before moving it into development. These design elements are essential for building a user-friendly and visually appealing social network platform for cryptocurrency enthusiasts.

USER PERSONA → SITE MAP → WIREFRAMES → USER INTERFACE
user persona

USER PERSONA

Creating profiles of potential users for product design.

site map

SITE MAP

Organising web content logically within the site.

wireframes

WIREFRAMES

Creating interactive design blueprints for product layout.

user interface

USER INTERFACE

Finalising the product's visual design for development.

DIGITAL PLATFORM & TECHNOLOGY

PROJECT MANAGEMENT METHODOLOGY

Agile methodology was used for project management services, which is a flexible and iterative approach to project management. Key aspects of Agile were incorporated to ensure efficient planning, execution, and adaptation throughout the project lifecycle.

Scrum

PROJECT TIMELINE

crypthusiast project timeline

WHAT OUR CLIENT SAID

Computools was an invaluable partner in developing Crypthusiast. Their expertise in social network development and user experience design was instrumental in creating an engaging and functional platform. We are thrilled with the positive user response and the platform's growth. Their ongoing support ensures Crypthusiast remains a secure and feature-rich environment for our community.

CONTACT US

Ready to transform your project into a success story like Crypthusiast? Contact us today to discuss your requirements at info@computools.com

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Epson

One of the leading manufacturers of inkjet, dot matrix and laser printers, scanners, and other electronics.

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AT A GLANCE

Our global manufacturing company client wanted uninterrupted printing operations for their customers. By integrating IoT technology, data analytics, and automated notifications, we partnered to create Readylnk, which seamlessly monitors ink levels, alerts customers when cartridges are low, and facilitates a streamlined ordering and delivery process.

THE CLIENT

Epson is a globally renowned company in the electronics industry. With a rich history dating back to its founding in Japan, Epson has become one of the world’s leading computer printers and information and imaging equipment manufacturers. Their commitment to excellence and innovation has earned them a strong reputation among consumers and businesses.

Epson is among the top manufacturers of inkjet, dot matrix, laser printers, scanners, and other electronics. Their award-winning innovations benefit retail consumers and organisations in governmental, medical, financial, and other sectors across the globe. As an innovation-driven enterprise, Epson actively generates fresh ideas and aims to supply the market with revolutionary products. One such idea was to provide customers with a hassle-free ink refill system and enable its resellers and distributors to build long-lasting relationships with their clients.

BUSINESS CHALLENGE

Despite being a market-leading company with strong global demand for its products, Epson needed to address these challenges to maintain its competitive edge and continue providing innovative solutions to its customers:

  • Limited time to scale their internal IT department
  • Insufficient availability of qualified in-house engineers
  • Tight project schedule
  • Labour cost constraints

SOLUTION SUMMARY

Computools provided a comprehensive solution. Key achievements included the development of a real-time ink monitoring system, automated refill alerts, and streamlined ordering and delivery processes. These solutions have enabled Epson to increase efficiency, improve customer service, and significantly reduce costs. With Computools’ expertise, Epson has successfully modernised its operations by providing proactive maintenance strategies, streamlining procurement processes, and increasing customer satisfaction.

IMPACT

The ReadyInk System – the system that monitors the ink level in eligible printers in real time and automatically notifies users and resellers of the need to refill the cartridges. The system also orders necessary cartridges and arranges their delivery to the store or the user’s door. Customers can now seamlessly order and receive ink cartridges, eliminating printing disruptions and fostering a positive user experience. This highlights the efficiency and ease of use of the Readylnk system, demonstrating that customers can quickly and easily obtain the ink they need, minimising downtime and frustration.

WHY COMPUTOOLS

Epson chose to partner with Computools for several compelling reasons. Firstly, Computools offered a team of experts with extensive experience in backend Java, Oracle database development, and project management, providing the technical expertise needed to overcome Epson’s IT challenges. Additionally, Computools demonstrated a collaborative approach, ensuring seamless cooperation with Epson’s internal IT department. Furthermore, Computools shared Epson’s commitment to innovation, making them an ideal partner for developing cutting-edge solutions. Finally, Computools’ proven track record of delivering results, as evidenced by the impressive project outcomes, cemented its position as a trusted partner for Epson’s critical initiatives.

STORY IN DEPTH

Background

Before implementing Readylnk, Epson faced a significant challenge: ensuring a seamless printing experience for its customers. Empty cartridges could cause disruptions, leading to frustration and potentially impacting customer loyalty.

Approach to solution

Epson’s journey to select a vendor for their critical project involved a thorough and meticulous process. Given the project’s significance and potential impact on Epson’s business, Epson wanted to ensure they partnered with the right team. Epson initiated the vendor selection process by identifying their project’s requirements and goals and conducting extensive market research to identify potential vendors.
To ensure transparency and clarity, the company prepared a detailed Request for Proposal (RFP) outlining its project’s scope, objectives, and expectations. After a rigorous evaluation process, Epson chose Computools as their trusted partner for several compelling reasons:

  • Industry expertise
  • Technical excellence
  • Collaborative approach
  • Proven results

In choosing Computools, Epson recognised a partner that met their technical needs and shared their commitment to innovation and excellence.

Computools role

To complete this time-sensitive, high-priority project, Epson’s tech leaders entrusted Computools with scaling the internal IT department. Based on an expertise-based talent evaluation of our software engineers, we assembled the team to complement Epson’s in-house development talent. Seamless cooperation ensured the project was completed on time with zero compromises on performance and stability.

Key decisions and outcomes

A well-structured system of interaction ensured constant alignment and collaboration between the teams, resulting in the completion of all tasks in accordance with the client’s requirements and preferences. Current arrangements include ongoing support, maintenance, and potential further collaboration to enhance and expand the IT solutions developed.

Design

When working on product design, we primarily develop its architecture, as this greatly influences how the design will be built in the future and how ways of promoting and upgrading the product will be organised.

USER PERSONA → SITE MAP → WIREFRAMES → USER INTERFACE
epson user persona

USER PERSONA

Understanding the target audience's needs and preferences.

epson site map

SITE MAP

Structuring the website's layout and navigation.

epson wireframes

WIREFRAMES

Creating visual blueprints for web page layouts.

epson user interface

USER INTERFACE

Designing the website's user-friendly visual elements.

DIGITAL PLATFORM & TECHNOLOGY

PROJECT MANAGEMENT METHODOLOGY

The adoption of the Scrum project management methodology drove the successful execution of the Epson project in collaboration with Computools. At the heart of the project was a sprint-based approach. The project was organised into fixed-duration sprints, typically lasting two to four weeks. This allowed for the efficient planning and execution of tasks within defined timeframes. Daily Scrum meetings, or stand-ups, were conducted to review progress, discuss challenges, and ensure alignment among team members.

Scrum

PROJECT TIMELINE

epson project timeline

WHAT OUR CLIENT SAID

Epson is committed to providing our customers with a seamless and hassle-free printing experience. The Readylnk system, developed in partnership with Computools, has revolutionised how we manage ink supplies and interact with our customers. We have seen a significant increase in customer satisfaction and a boost in recurring revenue. We are confident that this innovative solution will continue to drive growth and success for Epson in the future.

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Western-European rail operator

With Computools IoT wagon monitoring system, a European railway operator can track the location and condition of cargo in real-time.

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AT A GLANCE

Our team assisted a Western European rail operator in developing a system for real-time cargo fleet positioning. By incorporating safety parameter monitoring and instant alerts for deviations, the client received streamlined fleet management and reduced manual checks. Utilizing the MQTT protocol ensured reliable data transmission and top-notch security, providing our client with IoT-based solution for their cargo operations.

THE CLIENT

The client is a major passenger and cargo transport operator active in Western Europe. The company operates high-speed, regional and city trains, and also has a franchise for national transport. The Company is a major player in the rail cargo market, with an extensive route network and rolling stock fleet.

BUSINESS CHALLENGE

The lack of a real-time wagon monitoring system made it impossible for the customer to track the location and condition of the cargo. These limitations made it difficult to respond quickly to problems and prevent accidents. The client had idle wagons and reduced productivity.

The client wanted to implement a wagon monitoring system, to create an early warning system of potential safety hazards using sensors and detectors.

SOLUTION SUMMARY

Our engineers have developed a real-time freight tracking system that provides operators with accurate positioning of cargo wagons. This also includes data on important safety parameters: volume, pressure, and temperature. The system automatically notifies operators when measured parameters deviate from the norm.

The main components of the system include:

  • Sensors: installed on wagons to collect data on safety parameters.
  • Data acquisition system: collects data from the sensors and transmits it to the central system.
  • Central system: analyses the data and generates alerts.
  • User interface: allows operators to monitor freight data and receive alerts.

IMPACT

The decision to implement IoT in cargo wagons tracking resulted in a reduction in the need for manual inspection of wagons. Before the implementation of the system, 2 manual inspections per day were required. After the implementation of the system, the number of manual inspections decreased. The customer also became more aware of the condition of the wagons. The system provides 24/7 monitoring of safety parameters such as volume, pressure and temperature.

WHY COMPUTOOLS

The client conducted a thorough selection process before choosing us as their partner for this project. They actively researched potential partners through various channels:

  • 01. Online research:
    This involved searching for companies with expertise in developing real-time tracking systems and experience in the transportation
    sector.
  • 02. Industry consultations:
    Consulting with experts in the cargo transport industry could have led them to Computools’ reputation or resulted in direct
    recommendations.

The client considered proposals from several vendors. After a comprehensive evaluation, the client selected Computools for several key reasons:

  • Proven track record
  • Skilled team
  • Client-centric approach
  • Professionalism and understanding

STORY IN DEPTH

Background

Before contacting Computools, the client conducted research on the Internet. It also consulted experts in the cargo transport industry. Our company took part in the tender by carrying out a small related project, thus demonstrating our expertise. The two sides started cooperation.

Approach to solution

An analysis of existing systems on the market showed that a comprehensive solution was required that would provide real-time monitoring of cargo traffic, predict potential security threats and facilitate rapid response to problems.  The technical plan of the project included a systematic algorithm of step-by-step development, testing and implementation of individual components of the platform.

Computools role

We created a smooth and reliable system for monitoring, processing and storing complete data on trains, timetables, congestion and speed. Our workflow involved several steps. Sensor-generated information from railways and stations was fed into storage facilities and visualised using tables or a special method; then in-depth data analysis was performed, the results of which were carefully documented in reports and distributed via predefined communication channels to specific recipients or systems.

Key decisions and outcomes

Computools helped the client make several key decisions during the project:

  • Utilising the MOTT protocol to ensure high system performance and reliability.
  • Developing customised algorithms to analyse sensor data and generate alerts.
  • Creating a user-friendly user interface for freight monitoring.

Design

In the context of this case, the design phase encompassed a range of tasks aimed at creating an intuitive, visually appealing, and efficient user interface. The design tasks included

USER PERSONA → SITE MAP → WIREFRAMES → USER INTERFACE
railway system user persona

USER PERSONA

Creating detailed fictional profiles representing diverse users for informed design decisions

railway system site map

SITE MAP

Illustrating the platform's structural hierarchy and navigation for intuitive user journeys

railway system wireframes

WIREFRAMES

Drafting skeletal representations to visualise layout and functionality, guiding subsequent design

railway system user interface

USER INTERFACE

Crafting a visually cohesive, intuitive design for an engaging and efficient user experience

DIGITAL PLATFORM & TECHNOLOGY

PROJECT MANAGEMENT METHODOLOGY

We chose the Scrum methodology to handle all the nuances of the development process. The iterative and incremental approach allowed the team to adapt to changing requirements, ensuring flexibility and agility throughout the project. Regular collaboration with the client and continuous feedback are integral components of the Agile methodology.

As part of the overall Agile framework, the Scrum methodology was utilised to provide a structured approach to project management. The project was run through a series of sprints, each consisting of a defined timeframe and a list of tasks to be completed. The Scrum model facilitated planning meetings, where the team identified specific tasks for the upcoming sprint, and sprint demonstrations, which gave stakeholders a tangible view of the project’s progress.

Scrum

PROJECT TIMELINE

railway system project timeline

WHAT OUR CLIENT SAID

Why did we choose Computools? We carefully selected a partner for this project. The selection process included reviewing the portfolio and references, interviewing the team, and receiving and analysing proposals from several companies. As a result, we chose Computools for the following reasons:
  • Computools' deep experience in developing complex systems.
  • A strong team of highly skilled developers.
  • Computools' ability to understand client needs and offer effective solutions.

The team made a favourable impression on us with their professionalism and deep understanding of our needs.

CONTACT US

Get in touch with us to discuss price for your future project. Use the form below or send us an e-mail to info@computools.com

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MEDICARE ASSISTANCE

The client is a healthcare business that assists beneficiaries with enrollment, coverage options, and claims processing

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AT A GLANCE

Our client wanted a system that would manage patient information and schedule appointments. Computools offered a digital transformation solution based on artificial intelligence. Our team optimised patient information entry, appointment scheduling, and other important aspects of healthcare administration. The client increased efficiency, improved the quality of patient care, and significantly accelerated its business operations.

CLIENT

Medicare Assistance is an innovative in-house website designed for healthcare professionals in Norwegian hospitals, targeting secretaries, medical students and therapists. The website has many features, including a dynamic calendar with daily, weekly and monthly views for all physicians and categorised lists of patients, appointments, attachments and insurance data.

BUSINESS CHALLENGE

Streamlining hospital operations and digitalising internal processes empowers healthcare professionals to prioritise critical and ongoing tasks. Recognising this need, the client approached Computools with a vision for a staff-focused application to manage appointments and patient data. To realise this concept, skilled healthcare website design expertise was crucial.

SOLUTION SUMMARY

The project’s solid technical foundation is a web architecture based on PHP, Yii2, Angular, jQuery, and MySQL. Bootstrap CSS ensures a responsive and visually appealing user interface.

Through collaborative discussions, Computools identified core functionalities for the future application. The resulting website, designed for internal hospital use by secretaries, medical students and therapists, facilitates efficient patient data management and appointment scheduling. Features include comprehensive calendars for individual doctors, broader time frames and organised lists for patients, appointments, attachments and insurance information.

IMPACT

The finished product allowed the client to increase profits, expand the customer base and increase the loyalty of existing customers. Thanks to the successful collaboration, a modern healthcare solution was developed.

Several key issues we solved:

  • The ability to enter patient data and make an appointment in a few clicks
  • Implemented a structured listing system for optimised data visualisation
  • Implemented a calendar for the day, week, and month for all doctors

WHY COMPUTOOLS

Several factors made Computools the ideal partner for this project:

Relevant expertise: Computools’ skilled team had extensive experience developing web applications for the healthcare industry, ensuring familiarity with regulatory requirements and user needs.

Agile methodology: Computools’ proven commitment to agile development methodologies offered a flexible and iterative approach, accommodating the client’s desire for active involvement and rapid decision-making.

Open communication: Computools emphasised transparency and proactive communication throughout the project, building trust and ensuring the client felt well informed and empowered.

Value proposition: Computools offered a competitive price point and a commitment to delivering a cost-effective solution that met the client’s specific needs and budget.

STORY IN DEPTH

Background

In early 2019, the client searched for a contractor to develop an internal HMS. The company considered several options, including local and international companies.

Approach to solution

When selecting a contractor, they considered the following factors:

  • Relevant experience: The client wanted to find a company that has experience developing web applications for healthcare.
  • Development methodology: The client wanted to work with a company that followed agile development methodologies, such as Agile.
  • Communication: The client wanted to work with a company that communicated openly and transparently throughout the project.
  • Price: The client wanted to find a company that offered a competitive price.

Computools role

Computools proposed a collaborative work arrangement. The team transitioned to self-driven task creation based on existing design and documentation. Prototypes were deployed on a development server for the client to review and provide feedback before integration into the main application. This iterative approach fostered open communication and allowed for rapid course correction, addressing potential misinterpretations and ensuring final deliverables aligned with the client’s vision.

Key decisions and outcomes

The system allowed hospital staff to manage tasks more efficiently, reducing the time spent on repetitive operations. They improved the quality of care for patients by providing them with more up-to-date and comprehensive information. Patients noted that the system made receiving healthcare more convenient and efficient.

Design

Medicare's design was based on a detailed study of users and their needs, taking into account easy navigation, pleasing visuals, and trends.

USER PERSONA → WIREFRAMES → USER INTERFACE →
medicare assistance user persona

USER PERSONA

Craft detailed profiles of hospital staff, ensuring user-centric design aligned with their roles

medicare assistance wireframes

WIREFRAMES

Create low-fidelity sketches illustrating layout and functionality, refining the user experience

medicare assistance user interface

USER INTERFACE

Design visually cohesive and intuitive interfaces, prioritising accessibility for efficient healthcare management

DIGITAL PLATFORM & TECHNOLOGY

PROJECT MANAGEMENT METHODOLOGY

Since the work on the project was carried out in a short time, the Kanban methodology was chosen. This saved time for developing the hospital management system and improved the team’s efficiency.

The most obvious benefit of using Kanban is improved flow efficiency, which occurs shortly after the implementation of the method into the project. Visualising processes quickly highlight areas of inefficiency. Kanban benefits team productivity by shifting the focus from starting work to finishing work.

Kanban

PROJECT TIMELINE

medicare assistance project timeline

WHAT OUR CLIENT SAID

We are very happy with the results of the Medicare Assistance project. The system has significantly improved our ability to manage patient data and appointments. Our staff is more efficient, and our patients are happier with the care they receive. We highly recommend Computools to anyone looking for a reliable and experienced partner to develop a healthcare web application.

CONTACT US

Get in touch with us to discuss price for your future project. Use the form below or send us an e-mail to info@computools.com

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Moblet

Helps businesses control finances via mathematical calculations and banking transactions

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AT A GLANCE

Our client needed a robust financial management solution to streamline their operations. Our team developed a mobile app with mathematical calculations, secure banking transactions, and frictionless user experiences. Computools assisted in reengineering the software to meet the client’s specific needs, enhancing their financial management capabilities.

THE CLIENT

Our client, Moblet, is an Eastern European challenger bank with an ambitious goal of entering the retail banking segment. The company is owned by one of the top insurers in the market, which provides solid financial backing and a strategic advantage.
The founders of Moblet met at university, where they studied finance and information technology. Their shared vision of improving financial management for individuals and businesses led them to create Moblet. This financial management platform offers a range of features, including:

  • Account management
  • Expense tracking
  • Investments
  • Budget planning

BUSINESS CHALLENGE

Despite their strong financial expertise, the Moblet team lacked the technical skills and experience to develop a mobile app. This gap in their capabilities posed a major obstacle to achieving their goal. The financial management app market is highly competitive. Moblet needed a solution that would meet the market standards and stand out among numerous competitors. The board’s decision to rapidly enter the retail segment created a strict timeline for the project’s completion. The team needed a reliable partner to deliver a high-quality solution within a limited timeframe.

By developing a robust and user-friendly app, Moblet could attract a large user base and establish a strong market presence.

SOLUTION SUMMARY

Computools offered a comprehensive solution to address these challenges. We proposed to develop an app that utilised advanced calculation algorithms and was intuitive and universally accessible. This included close cooperation with the client’s team on concept, design, high-level architecture, core functionality, and integration with SWIFT, VISA, and MasterCard. We ensured comprehensive KYC and onboarding via mobile and web platforms, delivering a solution that balanced robust security with an exceptional user experience.

IMPACT

The app has been fully developed, considering the latest trends in mobile app design. The new interface is more intuitive and user-friendly. Security features, such as fingerprint and two-factor authentication, have been added to the app. These features help protect user data from unauthorised access. We have added features for account management, including the ability to track transactions in real-time and receive account balance notifications. An expense tracking feature was added to the app, allowing users to see where their money goes.

WHY COMPUTOOLS

Several key factors influenced Moblet’s decision to partner with Computools:

  • Demonstrated expertise
  • Agile and innovative approach
  • Robust security infrastructure
  • Collaborative and client-centric

STORY IN DEPTH

Background

Moblet conducted a thorough selection process to find a partner who met all its requirements. It approached several potential partners, reviewed their portfolios, and evaluated their capabilities.

Approach to solution

Moblet chose Computools for our demonstrated expertise in software reengineering and mobile app development. Our agile and innovative methodology ensured we could meet the tight timeline and adapt to changes quickly, while our focus on security was critical for handling sensitive financial data.

Computools role

We collaborated closely with Moblet’s team to develop the concept and design of the app, focusing on high-level architecture and core functionality. Our team ensured seamless integration with SWIFT, VISA, and MasterCard, and implemented comprehensive KYC and onboarding processes via mobile and web platforms. Additionally, we balanced security considerations with an intuitive user experience, incorporating features like fingerprint authentication and two-factor authentication.

Key decisions and outcomes

Throughout the project, Computools made several key decisions that significantly impacted the app’s success. We analysed the existing processes and identified inefficiencies, proposing changes that improved functionality.

Design

Developers were tasked with creating a minimalistic, modern interface design allowing users to solve most of their financial issues.

USER PERSONA → SITE MAP → WIREFRAMES → USER INTERFACE
moblet user persona

USER PERSONA

Understanding your audience deeply with a detailed fictional character profile

moblet site map

SITE MAP

Visualising your website's structure for intuitive navigation and user experience

moblet wireframes

WIREFRAMES

Sketching out designs to outline key elements and functionality

moblet user interface

USER INTERFACE

Transforming wireframes into visually appealing and interactive digital interfaces

DIGITAL PLATFORM & TECHNOLOGY

PROJECT MANAGEMENT METHODOLOGY

We chose Scrum to develop the Moblet mobile application because it is a flexible methodology that allows us to adapt to changes and customer requirements quickly. Scrum also facilitates effective communication and collaboration between all project participants. As a result of applying Scrum, the Moblet project was successfully delivered on time and budget.

Scrum

PROJECT TIMELINE

moblet projet timeline

WHAT OUR CLIENT SAID

Our collaboration with Computools has been a game-changer for Moblet. Their expertise in mobile app development and their ability to understand our unique needs allowed us to create a platform. The team's dedication to balancing security with user experience has resulted in an app our users love and trust. We couldn't have asked for a better partner in this journey.

CONTACT US

Get in touch with us to discuss price for your future project. Use the form below or send us an e-mail to info@computools.com

Thank you for your message!

Your request will be carefully researched by our experts. We will get in touch with you within one business day.

Medirect

A healthcare start-up that has created software to improve the efficiency of healthcare facilities.

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AT A GLANCE

Our client, a healthcare startup, sought a solution to streamline patient management and enhance medical service delivery. Our team developed a sophisticated platform integrating AI and Data, enabling efficient management of patient records, medical histories, prescriptions, and scheduling. Computools’ assistance paved the way for improved operational efficiency and enhanced patient care within the healthcare industry.

THE CLIENT

The customer is a start-up in the healthcare industry. The company has several advantages, such as using a neural network to analyse data, qualified medical staff, advanced medical equipment, and an advanced data security system.

Medirect sought to develop an out-of-the-box solution for healthcare facilities. The goal was to make it easier to assess patients’ health, optimise medication management and maintain complete medical records. Their vision was to create an inclusive environment with tiered access for doctors, nurses, and administrators, providing seamless functionality for different roles in healthcare.

BUSINESS CHALLENGE

The client was challenged by disparate sources of patient metrics, the absence of a standard calculation system, and fragmented calculation methods on local modules. These issues complicated data analysis, patient support, and overall medical information management, introducing considerable chaos into healthcare institutions’ processes.

SOLUTION SUMMARY

Computools addressed these challenges by developing a technology stack, including .NET, C#, ASP.NET MVC, and leveraging Azure for data storage. This facilitated the creation of the centralised Medirect system, unifying diverse data sources, implementing a standardised calculation system, and streamlining the analysis and processing of medical information. The result was an improvement in the efficiency of medical staff, increased diagnostic accuracy, and a reduction in the risk of errors. Collectively, these outcomes led to an increased market share for the client and an enhancement in overall healthcare service quality.

IMPACT

Since the launch of the web solution, Medirect’s share of the healthcare solutions market has increased by 15%, allowing the start-up to enter the competitive segment. Experimental solutions, sophisticated artificial intelligence, and neural network technology have made this possible.

WHY COMPUTOOLS

The choice of a robust technology stack, including .NET, C#, ASP.NET MVC, HTML5, Azure, Angular, jQuery, CSS3 and Bootstrap3, demonstrated Computools’ technological proficiency. This stack was strategically selected to ensure the security, reliability, and efficiency of the Medirect application.

STORY IN DEPTH

Background

The client, being a healthcare start-up, realised the importance of choosing the right contractor for the development of their Medirect project.

Approach to solution

To do so, the client conducted a thorough screening process, looking at several potential software developer options. While evaluating contractors, the client focused on factors such as experience in the healthcare industry, technological expertise, past project portfolios, and references from previous clients. Computools’ expertise in web development and big data was an important consideration which set it apart from the competition.

Computools role

As part of the current arrangements, there is a consideration for future enhancements and updates to ensure the longevity and relevance of the Medirect solution. This includes staying attuned to evolving technologies and medical practices, incorporating user feedback and addressing emerging challenges in the healthcare industry.

Key decisions and outcomes

The collaboration with the client involved consultation, risk planning, and continuous dialogue to distinguish the project’s strengths and weaknesses. This collaborative approach extended to the design phase, where client feedback was crucial in shaping the user interface and overall user experience.

Design

The developers had the task of launching a unique solution and creating a user-friendly, intuitive design for users. Computools designers created several versions of logos, branded elements and relevant colour solutions, from which the customer chose the most fitting one.

USER PERSONA → SITE MAP → WIREFRAMES → USER INTERFACE

USER PERSONA

Designing a product based on worked-out user personas who are going to use a product or interact with a brand

SITE MAP

Logically structuring pages and their content within a domain

WIREFRAMES

Creating a prototype for a product, presenting the future layout of different interface elements and their interaction: navigational systems, search forms, news feeds and other components

USER INTERFACE

Designing the product’s interface and accomplishing the final steps to move a product to the development stage

DIGITAL PLATFORM & TECHNOLOGY

PROJECT MANAGEMENT METHODOLOGY

Scrum was chosen for managing the Medirect project due to its adaptability, iterative development approach, emphasis on client collaboration, transparency, focus on continuous improvement, team collaboration, predictable delivery and the early and regular delivery of value. These factors collectively contribute to successful project outcomes in dynamic and evolving environments.

Scrum

PROJECT TIMELINE

medirect project timeline

WHAT OUR CLIENT SAID

The team worked cohesively, stayed in touch with us, and listened to our opinions. As a result, the project was completed and launched on schedule. It is rapidly gaining steam. We will continue to contact Computools.

CONTACT US

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CARIBBEAN BANK

Engineering an online banking platform for a leading regional bank in the Caribbean.

case image

AT A GLANCE

Our client, a bank with over $1 billion in assets operating in 17 countries, needed to expand the range of banking services for individuals with the ability to make card transactions. With our help, the client received integration with Visa based on microservices, access to Visa card processing, and an updated interface for web and mobile banking.

The Client

The Caribbean Bank is the largest regionally listed financial services institution with over 500K clients, offering a full range of financial services. It is located in 17 countries around the Caribbean, with 2,700 employees in 54 branches and offices worth US$13 billion in assets and a market capitalisation of US$1 billion. The bank arranges over US$900 million in transactions during the year.

Business Challenge

The Caribbean Bank experienced issues with connection to VISA in reasonable timelines for general banking application release. It required comprehensive planning, systems, process improvements and new technology implementation to scale and transform the business. At the same time, the client team did not have a large-scale internal IT department with the necessary engineers to address the issue.

Solution Summary

Our team developed and implemented a microservices system to integrate the bank with Visa. This enabled the bank to authorise transactions, process payments, and disburse funds. The bank was able to offer user data protection and PCI DSS compliance. To implement the project, our team defined user personas, product routes, screens, and interface design. After that, we developed a user-friendly and intuitive interface.

IMPACT

The implemented solution facilitated the bank’s expansion into a younger demographic, resulting in a substantial 12% increase in market share among individuals aged 18 to 30. Our redesign of web and mobile banking interfaces contributed to increased customer engagement and satisfaction. Microservices architecture, along with technologies like Docker, Kubernetes, and Terraform, enhanced the bank’s operational efficiency and scalability.

WHY COMPUTOOLS?

Choosing Computools as a service provider involved a thorough selection process that considered several key factors. The decision-making process followed the initial identification of potential partners, evaluation of their capabilities, and the final decision-making based on various criteria.

The process began with the client identifying potential software development partners. Then followed a formalized process of a tender, where multiple vendors, including Computools, were invited to submit detailed proposals outlining their expertise, experience, and proposed solutions.

The client’s team included key decision-makers: head of IT change, service owner, business analyst, scrum master. They evaluated the submitted proposals. They considered technical expertise, previous project experience, proposed timelines, and budget considerations.

Computools showcased capabilities through a small-scale project to demonstrate our technical proficiency and understanding of the client’s needs. After weighing all the metrics, the client made the decision to work with our team.

STORY IN DEPTH

BACKGROUND

The bank faced a number of challenges that hindered its development. The client did not offer card transaction processing, which significantly limited its opportunities in the retail banking segment. This had a negative impact on the bank’s competitiveness and market share. In addition, it had to comply with strict PCI DSS security standards, which made it difficult to develop and implement new features.

APPROACH TO SOLUTION

The client understood that it needed a comprehensive modernisation of its banking platform. It considered two main options:

  • Developing its own system – this option would give the bank full control over the system, but required significant resources and time.
  • Implementing an off-the-shelf solution – this option would be faster and cheaper, but might not meet all of the bank’s needs.

COMPUTOOLS ROLE

Computools served as a partner to help the client choose the best solution to the problem. We identified key issues and weaknesses. We proposed a comprehensive plan that included the implementation of a microservice architecture, updating the web and mobile banking interface, and integration with Visa. Developed and implemented a microservices system for integration with Visa. Updated the web and mobile banking interface. Ensured the system’s compliance with PCI DSS standards.

KEY DECISIONS AND OUTCOMES

This solution enabled the bank to develop and implement new features quickly and easily. As a result, the bank received a modern and flexible banking platform, expanded its range of services and improved security.

Design

The design team had the task of designing an interface that would be concise, easy to understand and without distracting elements. At the same time, however, the design had to include all the essential operational elements. The focus was on ensuring that the work was carried out dynamically, with ongoing communication with the client, taking into account all individual features of the project.

USER PERSONA → SITE MAP → WIREFRAMES → USER INTERFACE

USER PERSONA

Designing a product based on semi-fictional personas of those who are going to use a product or interact with a brand

SITE MAP

Logically structuring pages and their content within a domain

WIREFRAMES

Creating a prototype for a product presenting future layout of different interface elements and their interaction: navigational systems, search forms, newsfeeds and other components.

USER INTERFACE

Designing a product’s interface and accomplishing final steps to move a product to the development stage.

DIGITAL PLATFORM & TECHNOLOGY

Project Management Methodology

To manage a globally distributed international team, the Scrum agile framework was implemented. Sprint-based project management methodology with daily scrums allowed the team to follow the development plan and stay flexible in the face of unexpected roadblocks. The client-side scrum master provided access to Jira and used it to distribute the roles, manage resources and track the tasks. This cohesive approach enabled the team to successfully address the challenges of the project.

Scrum

PROJECT TIMELINE

caribbean bank project timeline infographic

WHAT OUR CLIENT SAID

Choosing the right partner was crucial for our project. We carefully evaluated several vendors, conducting deep research and holding workshops to define our needs and assess their capabilities. Computools stood out with their competitive bids, clear understanding of our requirements, and well-prepared architecture. We felt confident entrusting them with our project, and the decision paid off.

CONTACT US

Get in touch with us to discuss price for your future project. Use the form below or send us an e-mail to info@computools.com

Thank you for your message!

Your request will be carefully researched by our experts. We will get in touch with you within one business day.