There is an abundance of technology products that claim to solve the operational and strategic challenges of a wide range of businesses. You might have checked the options suitable for your business on the software products review sites such as SoftwareReviews
. You might have reviewed the product demo or did a trial in your sandbox or production environment.
Yet, you may not be convinced that the solution is right for your business:
First, it might be geared towards larger clients, with an abundance of features and configurations that are too complex for your needs.
Second, its integration options may only meet your needs half way, and you understand that for the full visibility your team will resort to old good spreadsheets.
Third, in order to adopt the product, some optimized operational sequences may change, meaning the business will have to adapt to the tool, rather than the tool will serve the business.
Also, although the product is changing, you may have an impression that your specific customisation requests will not be a priority for the developers as they follow a defined, generic roadmap.
Finally, while the demo and trial incentives might be lucrative, your financial analysis suggests that the overall cost of ownership over time, especially with “per user” or “per transaction” charging model, could skyrocket.