Medicare Assistance

AT A GLANCE

Our client wanted a system that would manage patient information and schedule appointments. Computools offered a digital transformation solution based on artificial intelligence. Our team optimised patient information entry, appointment scheduling, and other important aspects of healthcare administration. The client increased efficiency, improved the quality of patient care, and significantly accelerated its business operations.

CLIENT

Medicare Assistance is an innovative in-house website designed for healthcare professionals in Norwegian hospitals, targeting secretaries, medical students and therapists. The website has many features, including a dynamic calendar with daily, weekly and monthly views for all physicians and categorised lists of patients, appointments, attachments and insurance data.

BUSINESS CHALLENGE

Streamlining hospital operations and digitalising internal processes empowers healthcare professionals to prioritise critical and ongoing tasks. Recognising this need, the client approached Computools with a vision for a staff-focused application to manage appointments and patient data. To realise this concept, skilled healthcare website design expertise was crucial.

SOLUTION SUMMARY

The project’s solid technical foundation is a web architecture based on PHP, Yii2, Angular, jQuery, and MySQL. Bootstrap CSS ensures a responsive and visually appealing user interface.

Through collaborative discussions, Computools identified core functionalities for the future application. The resulting website, designed for internal hospital use by secretaries, medical students and therapists, facilitates efficient patient data management and appointment scheduling. Features include comprehensive calendars for individual doctors, broader time frames and organised lists for patients, appointments, attachments and insurance information.

IMPACT

The finished product allowed the client to increase profits, expand the customer base and increase the loyalty of existing customers. Thanks to the successful collaboration, a modern healthcare solution was developed.

Several key issues we solved:

The ability to enter patient data and make an appointment in a few clicks
Implemented a structured listing system for optimised data visualisation
Implemented a calendar for the day, week, and month for all doctors

WHY COMPUTOOLS

Several factors made Computools the ideal partner for this project:

Relevant expertise: Computools’ skilled team had extensive experience developing web applications for the healthcare industry, ensuring familiarity with regulatory requirements and user needs.

Agile methodology: Computools’ proven commitment to agile development methodologies offered a flexible and iterative approach, accommodating the client’s desire for active involvement and rapid decision-making.

Open communication: Computools emphasised transparency and proactive communication throughout the project, building trust and ensuring the client felt well informed and empowered.

Value proposition: Computools offered a competitive price point and a commitment to delivering a cost-effective solution that met the client’s specific needs and budget.

STORY IN DEPTH

Background

In early 2019, the client searched for a contractor to develop an internal HMS. The company considered several options, including local and international companies.

Approach to solution

When selecting a contractor, they considered the following factors:

Relevant experience: The client wanted to find a company that has experience developing web applications for healthcare.
Development methodology: The client wanted to work with a company that followed agile development methodologies, such as Agile.
Communication: The client wanted to work with a company that communicated openly and transparently throughout the project.
Price: The client wanted to find a company that offered a competitive price.

Computools role

Computools proposed a collaborative work arrangement. The team transitioned to self-driven task creation based on existing design and documentation. Prototypes were deployed on a development server for the client to review and provide feedback before integration into the main application. This iterative approach fostered open communication and allowed for rapid course correction, addressing potential misinterpretations and ensuring final deliverables aligned with the client’s vision.

Key decisions and outcomes

The system allowed hospital staff to manage tasks more efficiently, reducing the time spent on repetitive operations. They improved the quality of care for patients by providing them with more up-to-date and comprehensive information. Patients noted that the system made receiving healthcare more convenient and efficient.

Design

Medicare's design was based on a detailed study of users and their needs, taking into account easy navigation, pleasing visuals, and trends.

USER PERSONA → SITE MAP → WIREFRAMES → USER INTERFACE

USER PERSONA

Craft detailed profiles of hospital staff, ensuring user-centric design aligned with their roles

SITE MAP

Define a hierarchical structure for intuitive navigation within the Medicare Assistance platform

WIREFRAMES

Create low-fidelity sketches illustrating layout and functionality, refining the user experience

USER INTERFACE

Design visually cohesive and intuitive interfaces, prioritising accessibility for efficient healthcare management

DIGITAL PLATFORM & TECHNOLOGY

PHP

PHP is a server-side scripting language. It creates dynamic pages with custom features. Since PHP does not use many of a system's resources to run, it operates much faster than other scripting languages. Hosting PHP is also very easy, and a lot of hosts provide support for PHP. Also, PHP is extensible. A large number of databases are supported.

Yll 2.0

Yii offers quite a few tools to automate many repetitive tasks in projects. This allows developers to focus their time and attention on core business requirements and business logic. Caching is a very effective way to improve the performance of a web application. It helps in reducing the response time and improves the speed and performance of the web application. Yii allows easy integration of a cache application component. Yii offers a number of security mechanisms such as XSS, Cross Site Scripting, and also CSRF (Cross Site Request Forgery) prevention.

MYSQL

MySQL is a free-to-use, open-source database that effectively manages databases by connecting them to the software. MySQL is globally renowned for being a popular web application with the most secure and reliable database management system. It offers unmatched scalability to facilitate the management of deeply embedded apps using a smaller footprint, even in massive warehouses that stack terabytes of data. On-demand flexibility is the star feature of MySQL.

jQuery

jQuery is a JavaScript library that aids in standardising and simplifying interactions between HTML elements and JavaScript code. jQuery was used because of its simplicity and ease of use. One of the characteristic benefits of using jQuery is the fact that it deals with many cross-browser issues and bugs. jQuery makes use of powerful, clean and simple syntax that makes it easier to pick the DOM elements on the webpage that developers want to change with JavaScript and enable it to chain effects and actions together for valid code.

Bootstrap

Bootstrap is an open-source Javascript framework. Bootstrap is a free collection of tools for creating websites and web applications. It contains HTML and CSS-based design templates for typography, forms, buttons, navigation and other interface components, and optional JavaScript extensions.

HTML

HTML is the standard mark-up language used to create web pages. It provides the structure of a webpage, allowing content to be organised with elements like headings, paragraphs, links and images.

Angular

Angular is a platform and framework for building client-side applications with HTML, CSS and TypeScript. It simplifies the development and testing of complex web applications by providing an integrated environment for component-based architecture, two-way data binding and dependency injection.

PROJECT MANAGEMENT METHODOLOGY

Since the work on the project was carried out in a short time, the Kanban methodology was chosen. This saved time for developing the hospital management system and improved the team’s efficiency.

The most obvious benefit of using Kanban is improved flow efficiency, which occurs shortly after the implementation of the method into the project. Visualising processes quickly highlight areas of inefficiency. Kanban benefits team productivity by shifting the focus from starting work to finishing work.

PROJECT TIMELINE

WHAT OUR CLIENT SAID

We are very happy with the results of the Medicare Assistance project. The system has significantly improved our ability to manage patient data and appointments. Our staff is more efficient, and our patients are happier with the care they receive. We highly recommend Computools to anyone looking for a reliable and experienced partner to develop a healthcare web application.

CONTACT US

Get in touch with us to explore how our consulting and engineering expertise can help you achieve your goals. Use the form below or email us at info@computools.com

Thank you for your message!

Your request will be carefully researched by our experts. We will get in touch with you within one business day.

Full name* Corporate Email*

Company name Phone number

Message*

I agree and consent to the Privacy Policy, its terms of processing of my personal data.

Computools was selected through an RFP process. They were shortlisted and selected from between 5 other suppliers. Computools has worked thoroughly and timely to solve all security issues and launch as agreed. Their expertise is impressive.

Mona Madbouly

Global Web Officer at British Council

INDUSTRY: Education Services LOCATION: United Kingdom

The Computools team was very rapidely operational despite the complexity of the situation and the need for the team to adapt to our development methodologies. The Computools team could also work very remotely with very good inter-communication with the SBFinance team ensuring good efficiency despite off-shoring.

Olivier Gazon

Managing Partner at Sustainable Base Finance

INDUSTRY: Banks LOCATION: Belgium

Computools are experts and act professionally, with lots of guidance on technical recommendations and with easy to understand explanations of what the technical choices mean and why one can be a better website than another. As a result, the development was completed on time and exceeded our expectations. The feedback from our customers was very positive and compared to our previous results we doubled our turnover.

Elie Manoukain

PM at Västerort/norrorts Trafikskola AB

INDUSTRY: Ground Transportation LOCATION: Sweden

Related CASE STUDIES

By Industry:

Find out how to connect doctors and patients with robust mobile app development solutions

Our client, Yrgent, a startup based in California, worked on a fast and reliable healthcare app. Our team helped address this challenge by developing a user-friendly and secure app with a geolocation and physician verification system. Our team's solution allowed the client to achieve all of their goals, significantly improving user access to qualified medical care and generating over 100,000 downloads in the first month after launch.

By Location:

A solution for the educational platform that enhances clients' and teacher experience

Our client needed a feature-rich learning platform, and our team helped solve this problem by adopting modern technologies and development methods. We utilised PHP, Laravel and ReactJS to create a secure, scalable and user-friendly platform. The solution proposed by our team allowed the client to improve instructor efficiency, increase student engagement and optimise educational processes.

By Business Size:

An online investment platform built for a leading Australian financial operator

Our client, an Australian financial services company, faced difficulties designing and implementing statistical methods and algorithms to process large amounts of financial data; our team helped solve this problem by developing a scalable and efficient platform. We created a platform that allows investors to buy stocks, diversify risk, and analyse market data. As a result, the solution we developed met high-quality standards, expanded the client base by 46%, and led to significant growth in the clients' profits.

explore all cases →

Our Offices

Computools offers software consulting and engineering services worldwide. Contact an expert in your region to discuss your needs and find the best solutions

03:44

USA (HQ)

Computools LLC

New York, 430 Park Ave, NY 10022

+1 917 348 7243
info@computools.com

03:44

USA

Computools LLC

Miami, 78 SW 7th St, FL 33130

info@computools.com

08:44

United Kingdom