BeEducated

Problem and Solution Summary

The client's team approached Computools because they were looking for a contractor to solve some problems in launching an online education platform. The issue of gathering a diverse pool of initial users and course authors had to be resolved because the disparate nature of the pool was getting in the way of the project's launch.

Understanding the client's ambition to create a universal educational portal for authors, individuals and employers, Computools developed a comprehensive solution. The team implemented features for each user category, integrated a convenient video player with auto-switching modules, and built a flexible statistics system to track course progress. Using such technologies as Bootstrap, Mandrill, Entity Framework, PHP, .NET and jQuery, Computools’ specialists created a dynamic and user-friendly platform. The result is a robust, customised education platform that significantly increases user engagement, resulting in increased profitability and a significantly broader consumer base.

About the Client

Being a smaller company, the client is a promising prospect in educational services. As an education solutions provider, the client focuses on training corporate clients and individual learners. The company aims to catalyse digital education by offering platforms designed to deliver knowledge seamlessly and efficiently.

Outcome

The building of a reliable and effective educational platform was carried out using the expert knowledge and skill of the company's engineers. The features and improvements introduced created an engaging and intuitive user interface design, making the platform popular and in demand. This allowed the client to expand the consumer base and increase profits significantly.

Several key issues we solved:

Developed features for three types of consumers: authors, individuals and employers.
Created a convenient video player with an auto switch of new modules.
Built in a flexible system for collecting and analysing statistics on courses' study progress.

+87%

Throughput, Users

+79%

AVERAGE ORDER VALUE

+60%

INCREASE IN PRODUCTIVITY

+71%

INCREASE IN REVENUE

-57%

REDUCTION IN COSTS

53%

BUSINESS PROCESS AUTOMATION

Business challenge

weaknesses

Initial challenge of creating a pool of authors and users
The necessity to solve small problems throughout the project

strengths

Multifunctional capabilities for different types of users
High demand for offered services
Well-planned audience coverage and interaction model

Project Completion Details and Current Arrangements Why Computools?

Business challenge

Project Completion Details and Current Arrangements

A thorough agreement between the client and Computools was responsible for successfully completing the project. Throughout the collaboration, the teams communicated with each other regularly, including Skype meetings and email exchanges. Feedback from the client at the end of each sprint was crucial in determining the project's direction. Computools and the client created a robust communication system with a focus on transparency and adaptability, using Slack for real-time discussions and Jira for streamlined project management.

Computools continues to provide ongoing support and maintenance of the platform under the current agreement.

Business challenge

Why Computools?

Several key factors led the client to select Computools as their technology partner. Computools has demonstrable experience in developing similar solutions in the education sector. The experience of Computools’ engineers and the ability to handle complex projects matched perfectly with the client's vision of a feature-rich educational portal.

In addition, Computools offered a full suite of digital transformation services including consulting, design and product development. Implementing the Scrum methodology and the focus on collaboration further cemented Computools as the optimal choice for the project, ensuring a successful and dynamic outcome.

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STORY IN DEPTH

The client considered multiple vendors in the initial phase, each presenting unique propositions. Key criteria in the selection process included the vendors' expertise in educational technology, previous project successes, and their ability to align with the client's vision for a multifunctional and user-centric platform.

Computools' track record primarily influenced the decision to deliver solutions within the education industry. The client valued Computools' deep understanding of the complexities inherent in educational platforms, demonstrated through their successful execution of similar projects.

Project Description

Computools' engineers developed an online educational platform for the client, allowing them to access the necessary knowledge at any time. The platform is suitable for both individual and group training. A user journey was developed for each category of portal users (author, individuals, employers), and the necessary tools were built in to make using the platform convenient and efficient. For example, a company may provide limited or temporary access to courses for its employees, choosing the beginning and end of the training. The portal also presents a statistics page that collects information about courses taken and those in the process. All data is displayed in accurate graphics and tables. There is also the possibility to filter the results by course, date, department or individual user (only for corporate accounts).

Digital Platform & Technology

The basic functions and tasks of the finished product determine the technology stack. Based on the analysis, the optimal programming languages, frameworks and databases are selected.

Bootstrap

Bootstrap is a front-end framework developed to support the creation of dynamic websites and web applications. It is one of the most widely preferred front-end frameworks, as it aids in easy and fast processing to develop a website. It supports all major browsers and fast-loading responsive web pages

Mandrill

Mandrill is a powerful email service from MailChimp. It is one of the most convenient to use and configure among the same type of service for sending email notifications. This service is convenient to use for sending a certain type of letter of a commercial nature.

Entity

Entity Framework (EF) is an object-relation mapper that enables .NET developers to work with relational data using domain-specific objects. Entity Framework allows work at a higher level of abstraction when dealing with data and the creation and maintenance of data-oriented applications with less code compared with traditional applications.

PHP

PHP is an open-source scripting language that is commonly used. It provides cross-functional adaptability, and it's easy to implement. PHP allows the creation of simple dynamic websites in a short time and provides tools to build complex ones. PHP doesn't require too many system resources, therefore web pages load faster. A lightweight, PHP-developed website allows users to interact more efficiently and provides a more elegant experience.

.NET

.NET is a cross-platform, open-source developer platform for building many different types of applications. .NET has a huge collection of predefined class libraries (pre-written code) that have support for simple and complex data structures as well as specific libraries for security, encryption and database access.

jQuery

jQuery is a concise cross-browser JavaScript library that simplifies HTML scripting. It allows almost any kind of effect and animation on the website. It is also SEO-friendly and cross-browser compliant.

Communication Framework

Building a communication ecosystem in the early stages, Computools provides constant contact with the client, giving us the ability to quickly resolve emerging issues, arrange an appointment or hold a video meeting. Skype was used in this project, as it provides all the necessary functions.

Skype

Jira

Team

Computools prioritises the high quality of the project: we select employees from the talent pool with the highest qualifications in the necessary technologies and skills. High-class specialists in front-end and backend development were selected for this project.

Business Analyst

Nikita Abelmasov

Nikita started working on commercial IT projects in 2009, focusing on web development, then switched to management and BA in 2015. He has extensive experience in requirements gathering, start-up and ongoing business solutions consulting, development preparation and organising business processes for a wide range of mixed teams. He is passionate about urban exploration, new technologies, photography and sci-fi universes.

Teamlead

Oleg Svet

Oleg began to code in middle school, obtained an MBA degree in Computer Science, worked on commercial IT projects in 2011 and worked as mobile developer, start-up, enterprise and full-stack developer. He joined Computools in 2013 as a Co-Founder and, firstly, CTO, then CDO. He’s interested in airsoft, cybernetics, fantasy and MMO computer games.

Project Manager

Andrіі Melnychenko

Andrіі started working in IT in 2003, focusing on C and C++ development, switching to Java in 2007. He is recognised for extensive expertise in application servers, software development life cycle and database architecture. He enjoys pop music, as well as political and Java ecosystem podcasts.

Business Development Manager

Maryna Vyshniak

Maryna is passionate about new technologies and innovations. She regularly attends industry conferences and seminars to keep abreast of the latest trends. Marina is also an active member of the IT community and participates in charity projects.

UX Designer

Valeriy Panchenko

Valeriy demonstrates excellent results in the field of user experience, design and research. He enjoys swimming, hiking and cooking.

UI Designer

Sergei Shmatov

Sergei is competent at creating new design systems and improving existing ones. He is into sports, especially long-distance running.

COMPUTOOLS ENGINEERING TEAM

Quality Assurance Specialist

Mariia Hrekova

With over five years of experience, Mariia expertly monitors every phase of the software development process to secure product quality and standards. She enjoys dancing and travelling.

1. Computools team 2. BeEducated

Business Analyst

Nikita Abelmasov

Teamlead

Oleg Svet

Project Manager

Andrіі Melnychenko

Business Development Manager

Maryna Vyshniak

UX Designer

Valeriy Panchenko

UI Designer

Sergei Shmatov

COMPUTOOLS ENGINEERING TEAM

Quality Assurance Specialist

Mariia Hrekova

Project Coordinator

Product Manager

Story of a Team Decision Backstage Communication Flow

Story of a Team Decision

The decision to assemble this particular team was due to their past joint achievements in similar areas which had laid a solid foundation for successfully navigating the complexities of our current project.

Backstage

Our team meticulously collaborated behind the scenes, intertwining diverse skill sets to sculpt a seamless project foundation.

Sprint Retrospective

Engaging in reflective analysis, our team harnessed insights from each sprint, fostering continuous improvement and refining our workflow.

Planning Session

Strategic planning sessions served as the compass, guiding the development with a roadmap tailored to project milestones and objectives.

Sprint Demo

Showcasing our achievements, sprint demos became a platform for transparent communication, allowing stakeholders to witness tangible progress.

Communication Flow

A dynamic communication flow characterised our teamwork, promoting synergy and ensuring that ideas and feedback seamlessly traversed the project landscape.

Project timeline

5 months

8 months

2 weeks

Consulting & design phase

Engineering phase

Launch

CONSULTING

Analysing market in depth
Planning and advising strategically
Collaborating with stakeholders
Customising problem-solving
Evaluating and optimising performance

Product DESIGN

Researching user experience (UX)
Prototyping and wireframing
Iterating design processes
Designing visuals and interactivity
Developing design system

Product Engineering

Developing the technology stack
Testing for quality assurance
Designing scalable architecture
Integrating and deploying continuously

Launch

Developing market entry strategy
Planning and executing rollout
Onboarding and training users
Marketing and communication strategies
Monitoring and optimising post-launch

Design

The early prototype of the educational portal has become the basis for building a reliable user experience design that provides high useability. User interface development was carried out considering existing turnkey solutions and project requirements.

USER PERSONA → SITE MAP → WIREFRAMES → USER INTERFACE

USER PERSONA

Create a detailed profile seeking seamless digital experiences

SITE MAP

Organise website structure for intuitive navigation and user-friendly content discovery

WIREFRAMES

Sketch low-fidelity layouts, outlining key elements and interactions for efficient design

USER INTERFACE

Craft visually appealing and functional digital interfaces for optimal user engagement

The company provides educational services through platforms for corporate and individual self-learning. Discover how we built a multi-level marketplace that enables training through videos, testing and earning diplomas.

Industry:

Location:

Business size:

Problem and Solution Summary

About the Client

Outcome

Throughput, Users

AVERAGE ORDER VALUE

INCREASE IN PRODUCTIVITY

INCREASE IN REVENUE

REDUCTION IN COSTS

BUSINESS PROCESS AUTOMATION

Business challenge

weaknesses

strengths

Business challenge

Project Completion Details and Current Arrangements

Business challenge

Why Computools?

STORY IN DEPTH

Project Description

Digital Platform & Technology

Communication Framework

Team

Business Analyst

Teamlead

Project Manager

Business Development Manager

UX Designer

UI Designer

COMPUTOOLS ENGINEERING TEAM

Quality Assurance Specialist

Business Analyst

Teamlead

Project Manager

Business Development Manager

UX Designer

UI Designer

COMPUTOOLS ENGINEERING TEAM

Quality Assurance Specialist

Project Coordinator

Product Manager

Story of a Team Decision

Backstage

Sprint Retrospective

Planning Session

Sprint Demo

Communication Flow

Project Management Methodology

Project timeline

Design

USER PERSONA

SITE MAP

WIREFRAMES

USER INTERFACE

PRODUCTION RELEASE

ONGOING SUPPORT

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