CREELiT

Automation of marketing materials for the real estate market: Growing users from 17,000 to 500,000 with a smart printer and integrated platform.

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AT A GLANCE

Our client benefited from an automated leaflet printing and packaging process. We developed a smart printer that automatically prints documents without human intervention using Bluetooth, Wi-Fi, and other wireless technologies.

THE CLIENT

CREELiT’s online platform is used by more than 17,000 real estate agents in the United States to automate their marketing activities. With its ‘web-to-print’ functionality, real estate agents can significantly reduce their marketing efforts: an agent chooses a design template directly from the dashboard for anything from a business card to a billboard and then easily customises it with their own details. Subsequent printing and scheduled door-to-door shipment happen automatically and effortlessly. CREELiT allows real estate agents to focus on their core business activity.

BUSINESS CHALLENGE

Wayne Creel, CTO and Founder of CREELiT was ambitious to grow user numbers from 17,000 to 500,000. However, the company faced the limitations of its outdated system. As a result of the project, CREELiT achieved an increase in its customer base (from 17,000 to 500,000 users) and a 50% reduction in order processing time. Thanks to the smart printer, the company’s competitiveness and customer loyalty increased.

SOLUTION SUMMARY

Mr. Creel invited Computools to spearhead the digital transformation, identify bottlenecks, and enable growth. We conducted a strategy session with the client where we described the company’s current workflow, identified bottlenecks, process conflicts, duplicative and inefficient processes and concepts. We also highlighted the well-functioning and efficient parts of the processes to preserve and improve them. We then developed a phased transformation roadmap to replace the current system with a new one gradually.

An interactive Prototype allowed us to visualise and test a future digital product before building it. We made sure that our planned system was clear, user-friendly, and aligned with the client’s goals.

Using user stories and the behaviour-based development (BDD) method, we created detailed specifications for tasks and processes.

IMPACT

Our team has developed a solution for CREELiT corporate marketing automation. Integrating a smart printer with a leaflet packer that automates the packaging process streamlines and enhances the efficiency of marketing material production. Bluetooth, Wi-Fi, and other wireless technologies for seamless integration add to the convenience and accessibility of the whole system.

WHY COMPUTOOLS

CREELiT sought a development partner with a proven track record in the real estate industry and a strong reputation for digital transformation success. They compared various IT service providers, evaluating factors like experience, technical capabilities, and references.

When we decided to cooperate with our company, we focused on identifying bottlenecks in CREELiT’s existing system. This analysis helped us prioritise improvements that would deliver the most significant impact in the shortest timeframe.

STORY IN DEPTH

Background

CREELiT, a provider of marketing automation solutions, has been successfully operating in the market for more than 10 years. However, the growth of the client base and the increasing complexity of marketing tasks required a more modern and functional tool. The company’s president realised the need for digital transformation and started searching for a partner capable of developing a new, scalable and secure platform.

Approach to solution

CREELiT, seeking a solution to growth limitations, likely explored various options. They might have considered an off-the-shelf marketing automation platform. While readily available, this solution did not cater to the specific needs of the real estate industry or integrate seamlessly with CREELiT’s existing system.

Computools role

Computools acted as a multi-faceted partner for CREELiT, providing comprehensive support throughout the project.

Key decisions and outcomes

Computools conducted an in-depth analysis of CREELiT’s business processes, identifying challenges and potential opportunities. The key solutions were:

1. Migration to cloud architecture:

  • Improved performance, scalability, and security.
  • Reduced infrastructure costs.

2. Developing a new automation module:

  • Automating routine tasks with a smart printer that prints flyers automatically without human intervention.
  • Increasing the efficiency of the marketing department by integrating all the systems in use and an automatic packer for leaflets and marketing materials.

3. Implementation of an analytics system:

  • Collecting and analysing data about users and their interaction with the printer.
  • Optimisation of marketing campaigns.

Design

A User Experience Designer and a User Interface Designer, working in tandem, developed the style guide for the CREELiT brand. User interface design, based on an interactive prototype, had to be easily understood by users unfamiliar with the system. The outcome of the team's collaboration was a state-of-the-art application design.

USER PERSONA → SITE MAP → WIREFRAMES → USER INTERFACE

USER PERSONA

Creating a detailed profile of the ideal user, considering demographics, goals and pain points.

SITE MAP

Organising the website's structure and content, outlining the hierarchy of pages for an intuitive user experience.

WIREFRAMES

Visualising the skeletal framework of web pages, focusing on layout and functionality before design elements are added.

USER INTERFACE

Crafting the visual elements of the project, including design, colours, and interactive components to enhance user experience.

DIGITAL PLATFORM & TECHNOLOGY

PROJECT MANAGEMENT METHODOLOGY

We followed Agile methodology to ensure delivery in time and on budget whilst maintaining flexibility to address any emerging challenges. Our project management approach was based on Scrum with 2-week sprints.

Scrum

PROJECT TIMELINE

creelit project timeline

WHAT OUR CLIENT SAID

The team has rapidly improved my product extensively. We are now about to exit the private beta and have over 500,000 users on board. I highly recommend Computools, they have been an exceptional partner, and we will definitely continue to cooperate with them for the foreseeable future.

CONTACT US

Get in touch with us to discuss price for your future project. Use the form below or send us an e-mail to info@computools.com

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