Safety Healthcare

A trusted healthcare partner, specialising in advanced solutions for positive patient identification and safety. Learn how to ensure patient safety, improve clinical outcomes and optimise operational processes in healthcare settings using the app.


Health Care Providers and Services



Business size:

Medium and Large Enterprises

Problem and Solution Summary

The client faced the challenge of effectively tracking and managing medical equipment in healthcare facilities. The absence of a robust system led to delays in patient care and suboptimal resource utilisation, impacting overall patient experience and clinical outcomes.

We developed an intuitive application utilising RFID tags and barcodes for real-time equipment tracking. This enhanced patient safety and significantly improved operational processes and financial stability. As a result of our solution, the client experienced a 36% increase in throughput, a 56% boost in revenue, and a 74% reduction in checkout time.

About the Client

The client is a trusted ally in the healthcare industry, providing high-tech solutions for safe and effective patient management. Specialising in positive patient identification and safety, the company is committed to improving safety and quality of care at critical stages of care, enhancing clinical outcomes and enriching the patient experience.

The client's platform is focused on meeting important patient safety standards improving operational efficiency and financial stability. This makes it the preferred choice for leading and best-rated healthcare providers.


Computools used the latest technologies and solutions, which allowed them to develop an intuitive, helpful application for hospitals that allows the tracking of medical equipment in hospitals. After completing the project, Computools’ experts keep in touch with the client to have the opportunity to monitor the app's effectiveness and make edits and improvements if necessary.

We solved several vital issues:
  • Developed a user-friendly design
  • Added a convenient tracking system and intuitive search
  • Introduced a reliable data security system

Business challenge


  • The necessity to coordinate all actions constantly
  • A lack of time for testing
  • Tight schedule


  • A successful company with many years of experience
  • A thoroughly prepared project plan
  • Good communication and quick responses to requests

Business challenge

Project Completion Details and Current Arrangements

The project has been completed, and ongoing arrangements include continual monitoring of the application's effectiveness. We maintain open communication with the client for potential edits or improvements as needed.

Business challenge

Why Computools?

Computools stood out thanks to our proven track record of projects, extensive experience and detailed approach to problem-solving. We offered a solution and a partnership focused on delivering tangible results. Our commitment to using the latest technologies and a client-centric mindset ensures that Safety Healthcare benefits from a tailored, efficient and future-ready application for tracking medical equipment.

Contact Computools' experts to learn what we can do for your business!

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Story in depth

While selecting a contractor, Safety Healthcare conducted a comprehensive assessment of potential partners. This involved carefully evaluating each contender's expertise, project history and alignment with Safety Healthcare's specific needs.

Computools emerged as the preferred choice for several key reasons. Our established experience in healthcare technology, evidenced by successful projects, demonstrated proficiency in meeting project requirements.

However, the decision went beyond technical competence. Computools impressed with a client-focused approach characterised by effective communication, adaptability and a capacity to propose enhancements to the initial project plan.

Project Description

The project aims to create an advanced application for efficiently tracking and managing medical equipment within healthcare facilities. The scope of work, developed by our engineers, allowed us to speed up the development process, accurately control each stage and easily make changes as required.

The main objectives of the project were:
  • Connecting the underlying database to authentication and help desk services ensures the application is secure and running efficiently.
  • Implementing UltraDNS API, Google GEO & Time Zone, and Google Mail into the help desk, extending capabilities and providing more comprehensive functionality.
  • Developing test databases (Hospital1 and Hospital2) for deeper and more comprehensive testing and their integration with related services.
  • Integrating Firebase notification service into the hospital service for timely and efficient interaction with medical staff.
  • Implementing the ElasticSearch service into the hospital service to improve search functionality and provide quick access to information.
  • Conducting comprehensive testing of the developed application to ensure its reliable and efficient operation on web platforms and mobile devices.

Digital Platform & Technology

We chose a set of technologies with exceptional performance and security characteristics to build a state-of-the-art platform. Our selected technologies were also highly efficient regarding the total cost of ownership and support.

Communication Framework

While working on a joint project, it is important to develop a convenient communication system that allows all participants to keep up to date, to track the execution of tasks and quickly resolve emerging issues. Based on the features of the client and their personal experience, our project manager chose the optimal communication tools: Skype for discussions and conferences and email to solve business issues of average urgency, reports and agreement on further actions.


The company's main task is to complete the tasks set by the client on time. For this purpose, we carefully assemble a team based on the client's needs and our employees' skills. Our developers' high professionalism and experience allow us to choose the most appropriate employees for the project.

Business Analyst

Mikhail Shvaikovsky

Mikhail is an experienced business analyst who competently translates business needs into effective solutions. In his spare time, he enjoys photography and culinary studies.

Team Lead

Mikhail Bobrovsky

Mikhail is proficient in transfer data integrations, Azure-deployed systems and error-handling strategies. He is passionate about training other developers. He enjoys home studio recording, volleyball and theology.

Project Manager

Oleksandr Novikov

Oleksandr Novikov
Oleksandr is an accomplished project manager with dedicated experience. Outside the professional realm, Oleksandr's insatiable appetite for knowledge drives him to continuously explore development, management and psychology, making him a well-rounded and goal-oriented individual.
Oleksandr Novikov

Computools’s Engineering Team

Quality Assurance Engineer

Mariia Hrekova

With over five years of experience, Mariiaexpertly monitors every phase of the software development process to secure product quality and standards. She enjoys dancing and travelling.

Story of a Team Decision

The decision to compose a team with a shared history in crafting analogous solutions was strategic. It ensured a quicker and more effective response to the unique demands of the current project, setting the stage for a collaborative, well-informed and highly proficient team dynamic.


The project's backstage involved meticulous planning, resource allocation, and setting the stage for seamless collaboration. Teams engaged in in-depth discussions to align goals, clarify roles and establish a solid foundation for the upcoming sprints.

Sprint Retrospective

During the Sprint Retrospective, the project team reflected on the recently completed sprint. Insights from successes and challenges were discussed openly, fostering a culture of continuous improvement. Actionable items were identified to enhance efficiency and refine processes for subsequent sprints.

Planning Session

The planning sessions were critical milestones where project objectives were dissected into manageable tasks. Collaborative discussions helped assign responsibilities, estimate timelines, and ensure everyone understood their role in achieving the sprint goals.

Sprint Demo

Sprint demos marked each sprint's culmination, offering the team an opportunity to showcase deliverables. Stakeholders provided valuable feedback, contributing to iterative improvements. This iterative process facilitated the alignment of project outcomes with client expectations.

Communication Flow

Communication flow was maintained through regular stand-up meetings, fostering a transparent and responsive environment. The team utilised tools like Jira for streamlined project management, Skype for discussions, and email for detailed communications, ensuring efficient and effective information exchange.

Project Management Methodology

The right choice of project methodology is a prerequisite for the quick execution of tasks, easier management and the earliest achievement of goals. For this project, Scrum was chosen. Scrum was originally formalised for software development projects but works well for any complex, innovative or new product development scope of work. The Scrum framework is deceptively simple. During sprint planning, the team pulls a small chunk from the top of the list with tasks in a sprint backlog and decides how to implement those pieces. The team has a certain amount of time, a sprint, to complete its work – usually two to four weeks – but meets each day to assess its progress (daily scrum). At the end of the sprint, the work should be shippable, ready to hand to a customer, put on a store shelf or shown to a stakeholder. The sprint ends with a sprint review and retrospective.

Project timeline

3 months
13 months
1 months
Consulting & design phase
Engineering phase


  • In-depth industry analysis
  • Stakeholder consultations
  • Market research and trend analysis
  • Identification of business challenges and opportunities
  • Strategic planning and goal alignment

Product DESIGN

  • Concept ideation and brainstorming
  • Prototyping and wireframing
  • User experience (UX) and user interface (UI) design
  • Iterative design reviews
  • Collaboration with stakeholders for feedback

Product Engineering

  • Software and hardware development
  • Agile development methodologies
  • Coding, testing, and quality assurance
  • Integration of scalable and robust solutions
  • Continuous improvement and optimisation


  • Pre-launch marketing strategy
  • Coordination of promotional materials
  • Beta testing and user feedback integration
  • Implementation of the launch plan
  • Post-launch monitoring and support


The design tasks for this application encompass creating an intuitive interface, enhancing user experience, visualising data, adapting for mobile devices, and maintaining a cohesive brand style aligned with Safety Healthcare.

safety healthcare user persona

User persona

A detailed representation of the ideal app user's characteristics

safety healthcare site map


Visual representation outlining the website's structure and navigation

safety healthcare wireframes


Skeletal framework illustrating the app's layout and functionality

safety healthcare user interface


Visual design showcasing the interactive elements for a seamless user experience

Production Release

The production release involved a carefully orchestrated launch of the application to end-users. A strategic marketing campaign accompanied the release, resulting in substantial downloads within the first week, reflecting positive user engagement and acceptance.

  • Achieved a notable number of app downloads in the initial week
  • Positive feedback and reviews from early users


Ongoing support includes regular check-ins, addressing post-launch issues, and providing updates or enhancements as needed. This ensures the sustained effectiveness and relevance of the product in alignment with evolving user needs.
Key Activities:

  • Regular communication for feedback and updates
  • Timely responses to queries or issues
  • Proactive identification of opportunities for product improvement
  • Collaborative efforts to address emerging requirements or challenges

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